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Greg Zappidis

• April 19, 2023 09:55

hello, any seach that i make, either by ship's name or IMO No. or even any port search does not return any result.

any clues why is this happening ?

thanks, Greg

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• 

  Nei (he/his)

  • April 24, 2023 04:23

  Hello Greg,

  Thank you for your post.

  I am sorry to learn that you are experiencing this issue with MarineTraffic.

  Since there is no reported issue related to search function on our Live Map, would you please be kind enough to try clearing the cache and cookies of your Browser? Here are some guides to walk you through:
  http://www.wikihow.com/Clear-Your-Browser's-Cache
  http://www.wikihow.com/Clear-Your-Browser's-Cookies
  Please note that in order to keep the passwords you may have saved in your Browser, you should ensure to select only some options:
  -Browsing history
  -Download history
  -Cookies and other site data
  -Cached images and files

  If you are still facing issues after that, please try a different browser? That’ll help me rule in/out the browser as the suspect here.

  Further to that, could you attach a few screenshots along with your comments?

  Thank you, in advance, for your reply.
  I look forward to hearing from you.

  Best regards,

  Nei

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