Issues with ship data on android app

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Howard Atkins

• April 29, 2017 16:37

I am also getting the yellow circle when trying to access ship data on android. The phone android version has just been updated, but I think the problem only started last night.

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• Official comment

  

  Marine Traffic

  • May 02, 2017 13:26

  Dear Howard, Elizabeth, and Rodney,

  Thank you all for reaching out to us.

  This issue was a temporary glitch that has now been resolved.
  Would you all please be kind enough to let me now if the App is working fine for you now?

  Thank you in advance.
  I will be awaiting your responses.

  Kind regards,

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  Elizabeth Young

  • April 30, 2017 08:49

  I am also having this problem. It all worked fine on the first day I downloaded it but for last 2 days I get the yellow triangles or exclamation marks each time I try to access any boat. This is frustrating when I've paid for an app to track someone and the free one I've had to install to replace it works better! Any suggestions? I'm using a Samsung

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  Rodney Walline

  • April 30, 2017 15:21

  I am also having this same problem which started a day or two ago. All I get when I try to access vessel information is the yellow circle with the exclamation point. I tried deleting the program and reinstalling but the issue continues

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  Howard Atkins

  • May 01, 2017 17:19

  Found solution! Go to the app settings in Android and clear the cache.

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