Embeded Maps Problems

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    John Gallon

    Having the same zoom problems as Gerry More on the map embedded on my own web-site.

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    MarineTraffic

    Dear All,

    Thank you for taking the time to provide your feedback.
    Would you please be kind enough to let us know of the Urls the Embedded Maps can be found?
    Knowing that will allow us to assist as fast and efficiently as possible.
    Thank you, in advance, for your cooperation.

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    John Gallon

    Chris Kavallaris

    Sent an e-mail with the details to support@marinetraffic.zendesk.com as I don't want to put the URL of a personal web-site into the public domain.

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    John Gallon

    Another problem now showing up. The map is not auto-refreshing and I'm getting a banner after 600 seconds telling me to manually refresh or sign in for auto refresh.

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    Gerry More

    http://www.caledonia-marine.co.uk is my online version.

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    Greg Johnson

    I am having the same problems stated above. I reinstalled the latest embed code from your site and still have:
    1. No satellite view.
    2. Zoom level keeps changing
    3. Intermittent issue with no vessels showing.
    My site is www.SkunkBayWeather.com and I am AIS Station #2312

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    MarineTraffic

    Dear All,

    Thank you for your comments and Urls provided.
    Regarding the issues, one by one:
    1. Changing maps:
    As far as I have tested, using different browsers, this issue is not present. the map that opens for the first time keeps being present.
    2. Map does not remember area:
    I am not able to reproduce it for none of the Maps as well. All the times I have tried to open the Maps, they seem to open in different between each other, each one on the same, zoom level, each time.
    3. Vessel Names:
    Vessel names can be displayed, gradually, depending on the clustering taking place, from zoom level 8 and above.
    4. Autorefresh:
    I waited for all the mentioned maps to refresh and that successfully took place.
    Are you still facing the issues after clearing browser cache and cookies for the embedded map pages?

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    John Gallon

    Chris

    Your report is diametrically opposed to my experience using both Firefox51.0b10 (64-bit) and Flashpeak Slimjet Version 12.0.14.0 (based on Chromium 53.0.2785.89 (64-bit)). No matter what level of zoom is present when the browser is closed, the map is zoomed out by 3 clicks on the +/- buttons as compared with the zoom level specified in the html code when the browser is re-opened.

    The auto-refresh is one of those aggravating intermittent problems. I can open Firefox or Slimjet and the map will refresh automatically, then the next time I open the browser the manual refresh banner will appear. If I then refresh manually and delete the marinetraffic.com cookies the auto-refresh works as expected.

    You have the url for my web-site which includes an embedded marine traffic map. With the zoom settings in the html which previously displayed the map as I wished, you should only see a small strip of dry land at the east of the view. Now when I open the map dry land shows over about a third of the display. Are you seeing things as the embedded html code requires giving a North to South view of about 15 km. or as over-ridden by the code coming down from the marine traffic site which gives a 100 km. stretch of coast from North to South.

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    John Gallon

    Chris

    As I was writing my response above, the manual refresh banner appeared. The browser has been open with the map displayed since about 09:00 GMT (now 11:00 GMT) so why does the banner appear after about 10 auto-refreshes?

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    Gerry More

    This issue started at the same time you changed icons for stopped vessels to round dots. Perhaps the issue is related to that?

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    Greg Johnson

    First.... Thank you for looking into this. The Marine Traffic map is one of the most popular components of my site and I have been getting emails asking about these issues.
    This is what I have documented. The timeout issue is not present in IE11 or MS Edge. It is present with Firefox 50.1.0. All three browsers load the standard map instead of satellite with "maptype='1';" in code. The zoom level no longer follows the parameters. IE11 and MS Edge open the same and Firefox is zoomed out even further. All are zoomed out much farther than the "12" setting I have in my code. I could email screenshots if you would like. Thank you!

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    Greg Johnson

    Update... Both IE and MS Edge finally timed out... Not really sure if I would call this a bug. It took a while. With Firefox times out much more quickly. In previous post I mention that all the maps were zoomed out beyond specs... Intermittently is zooms in much more than specs with Firefox.

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    John Gallon

    This gets more bizarre. Any of the browsers I try now shows the "Are you still here" banner after the first 600 second time-out has elapsed. Using the cookie options in Firefox, I can load my web-site displaying the embedded map, delete all www.marinetraffic.com cookies then block all future cookies from marinetraffic.com before the first 600 second time out has run down. The banner then displays all the time but the map refreshes and goes into the normal auto-refresh 600 second cycle. I have to then unblock marinetraffic.com cookies the next time I open Firefox otherwise the map does not load and it is not a good visual experience having the banner across the top of the map after the first 600 seconds but at least I have an updating map.

    Looking back through this discussion, the question has still never been addressed about the embedded code being edited by individual site owners to reflect what they would like to display but the data sent forward by marinetraffic.com over-riding the embedded instructions. Is it the intention of marinetraffic.com that the embedded instructions should no longer work and that marinetraffic.com will set the parameters for any display? If not, can that fundamental problem be addressed before anything else?

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    Gerry More

    maptype='2'; should open Openstreetmap, but now opens the satelitte map instead. 3 opens the simple map.

    The setting for openstreetmap seems to have been removed.

    Perhaps it might be worth rolling back toa previous version from before December, and see if that changes things back?

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    Graham Smith

    Just like to add I'm having this same issue too with the embedded map on my website:
    http://www.fifeweather.co.uk/index.php/fife-marine-traffic

    The embedded map used to work perfectly. Now it appears to totally ignore the zoom variable and defaults to the same zoom level irrespective. Also changing the map type as others have reported, seems to have no effect. I even ended up creating a local HTML file on my desktop, and putting the embed code in there, to rule out the possibility there was other javascript on my web page that was conflicting, but that produced the same results. Something definitely appears to have changed on the MT side.

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    Grzegorz Mierkiewicz

    I have the same problem with zoom and maptype. Would you please repair these features?

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    MarineTraffic

    Dear All,

    Thank you for your valuable feedback.
    Please accept my apologies for this late reply of mine.
    Your detailed descriptions allowed us to reproduce each and every one of these issues, thus allowing us to address them as soon as possible.
    Out programmers are on it, as we speak.
    I will keep you all updated both here and on the private communications that are active with some of you.
    I remain at your disposal for any additional assistance.

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    MarineTraffic

    Dear All,

    Thank you for your patience so far.
    As far as I have checked, the issues that were mentioned with the Embedded Maps have been resolved.
    Would you please be kind enough to check if this is, indeed, the case, and let me know, including any additional comments?
    Thank you, in advance, for your reply and cooperation.

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    John Gallon

    Chris

    I have opened my web-site on 4 browsers this morning and they all opened to the zoom level specified in the embedded code. That was the only display problem I had with my set-up and embedded code.

    However, all of the browsers are still displaying the "Are you still here?" banner and failing to update after 600 seconds unless I delete the cookies and bar marinetraffic.com from installing further cookies once the map is loaded. The banner still displays but the map updates every 600 seconds if I do that.

    Thanks for all the work you have done so far. I do appreciate being able to use the marinetraffic.com map on my site but would welcome it if you could ask your programmers to investigate this problem as well.

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    Ilmari Heikkilä
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    MarineTraffic

    Dear John,
    Thank you for letting us know. I have escalated it to our programmers and it will be looked into as soon as possible.
    Dear Ilmari,
    As far as I have checked, your Fleet is empty of Vessels. Would you please be kind enough to try adding some there and let me know if it works for you?
    You can learn more on how to do that here:
    https://help.marinetraffic.com/hc/en-us/articles/205128767-Add-Vessels-to-your-Fleet-s-
    Thank you, in advance, for your reply.

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    Ilmari Heikkilä
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    Graham Smith

    Thank you Chris, the embedded maps are now working correctly on my website also. Thanks for getting this sorted.

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    John Gallon

    Chris

    4 different browsers running for over an hour without the "Are you still there?" banner displaying. I hope this is another one that can be put to bed. Thanks for your help and the work of your programmers.

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    Gerry More

    We still have no ship names at zoom 16. 15 and 17, they show perfect, but not at 16.

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    BMI

    Hi Chris,

    Thank you for resolving the issue with the auto-refresh. Our fleet is now nicly being updated on the embedded screen.
    However, i still cannot get any vessel names on the embedded map. No matter what zoom rate I use.
    Are your programmers still working on this?

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    MarineTraffic

    Hello all.

    Thank you for your feedback.
    Yes, the issue with the names is still being worked on, as we speak.
    What the final solution will result in is, for fleet display, the names being displayed at any zoom level and for global embeds, the names will be displayed at the zoom levels available on the website as well.
    I will keep you updated on this one as well.

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    Al Trojanowicz

    Today I noticed that a number of vessel icons, in Port of New York, have changed from the directional "arrow" shape, showing their direction, to a round dot with their color code.

    Some vessels, like ferries, are still showing the correct directional icon.

    URL to my map is:

    https://www.marinetraffic.com/en/ais/home/centerx:-74.2/centery:40.6/zoom:12

    Is there a user-controlled setting that I may have to change?

     

     

     

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    MarineTraffic

    Hello Al,

     

    This happens when a vessel stands still. The icon turns into the stationary version-shape but keeps the colour code.

    Larger vessels can be exempt from this rule, though, and despite being stationary, keeping their shape even when docked so as for the full dimensions to be displayed. There are no settings related to this specific functionality that you can change.

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