Cant log in

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5 comments

  • Avatar
    MarineTraffic

    Dear Terry,
    Thank you for your post here.
    Are you still having this same issue? If so, please try resetting your password as described here:
    https://help.marinetraffic.com/hc/en-us/articles/204772447-Reset-Change-your-Password
    Would you please be kind enough to try and let me know if this works for you?
    Thank you, in advance, for your reply and cooperation.

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  • Avatar
    Bud Nalder

    Password not excepted, can't log in?

    Tryed everything and nothing works.

    I Tryed two different password with no luck at all.

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  • Avatar
    Marine Traffic

    Dear Bud,

    Thank you for contacting us.

    Would you please be kind enough to try resetting your password by following the instructions included below and let me know what happens?
    https://help.marinetraffic.com/hc/en-us/articles/204772447-Reset-Change-your-Password

    Thank you in advance for your response.
    I am looking forward to hearing from you again.

    Kind regards,

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  • Avatar
    Christian Brugger Haavaaag

    Hey, i tired to log in with my cruise app but it wont regonize when i press log in. So it wont log in, everything is correct with my username and password.. help?

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  • Avatar
    Marine Traffic

    Dear Christian,

    Thank you for reaching out to us.

    Would you please be kind enough to try logging in in our website?
    If you can log in, could you please try changing your password? If it doesn't you can follow the instructions here to reset it with an e-mail:
    https://help.marinetraffic.com/hc/en-us/articles/204772447-Reset-Change-your-Password

    After your password had changed, could you please try again to log in on the OnCourse app and let me know if it works?

    Thank you in advance for your response.
    I am looking forward to hearing from you.

    Kind regards, 

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