Can't get map to load vessels

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    Bengt Norde

    Can't get map to load vessels

    I have changed email and password but the old one returns all time.

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    True North

    me too.  Android version, I downloaded a new copy but the yellow point is still there.  Intermittent, though.  For sure not a local network problem, this is widespread.

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    Marine Traffic

    Dear Linda and Bengt, 

    Thank you for contacting us.

    Would you please be kind enough to try clearing the cache and cookies of your Browser? Here are some guides to walk you through:

    http://www.wikihow.com/Clear-Your-Browser's-Cache
    http://www.wikihow.com/Clear-Your-Browser's-Cookies
    If you are still facing issues after that, could you please try a different browser? That’ll help me rule in/out the browser as the suspect here.

    Thank you, in advance, for your reply.

    I am looking forward to hearing from you.

    Best regards,

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    Marine Traffic

    Dear, 

    Thank you for contacting us as well.

    Would you please let me know if this issue still persists for you?

    Thank you in advance.
    I am looking forward to hearing from you.

    Kind regards,

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    True North

    Hi Illiana.  Can you tell us what this error symbol is telling you?  I saw it with the chrome browser in android.  Because several people reported this on Saturday, I have to think the problem was at the MT servers.  It was intermittent, I saw it several times for maybe an hour, and then I haven't seen it since.

    How do I attach an image to this?

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    Marine Traffic

    Dear,

    Thank you for your response.

    We have been aware of certain servers issues that occur randomly and at different features, however we always try our best to resolve them as soon as possible.

    If you cannot attach an image in this comment window (icon of image at the light grey tool bar), please feel free to attach it an e-mail sent via our contact form here:
    https://help.marinetraffic.com/hc/en-us/requests/new

    Thank you in advance.
    I remain at your disposal.

    Kind regards,

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