Votes not showed (again and again and agai..........)

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6 comments

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    Nigel Dixon

    Hi Tero

     

    I suspect this is the same problem that I posted a few months ago but no action so far (others have commented too). Each voter is only allowed 5 votes every two hours but there is no warning message to indicate that a limit is reached so a voter could keep voting without realising their votes are not being registered (even though the system says "Thanks for your vote" each time)

     

    Nigel Dixon

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    Tero Soderholm

    Hi Nigel

    Thanks for Your reply. It is a shame that there are so few replies from MT. No matter how many times the problem is raised up, which is SO TRUE.

    I have also given comments about that 5 votes limit and not letting the voter know that the limit is exceeded. In this last case of mine

    I have counted and given less than 5, getting green banner aso, but no stars will start shining. And those votes may be gone for ever, if the voter does not return to check ( and revote ) if his/her votes are there. 

    Very frustrating to see if the votes are going through or not ( day after day ).

    I wonder why can't the correct the program !

     

    Tero

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    Tero Soderholm

    No the votes MAY have registered, I don't know if they are from the first try or the 4th.

    Anyhow, the delay is much too big !

    Tero

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    Thalia Tsarli

    Hello,

    Thank you for contacting us.

    We have already reported the inconsistency between message displayed after the 5th vote and the real action.

    As for votes that are not recorded, I would like to ask if you have detected any specific pattern that could help us reproduce this issue.

    I am looking forward to hearing from you.

    Best regards,

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    Tero Soderholm

    Hi Thalia
    Thanks for Your reply. I’m just wandering why does it take such a long time to correct this error. I have reported this a long time ago, and I know that I’m not the first or the only one.
    And about those not registered votes. I could give You many examples, but here is just one.
    I know the rules for voting ( only 5 / photographer aso) but this one is voted after the rules, at least twice. But the votes have not been
    registered. And this happens all the time. Sometimes they are registered allmost immediately and just like I said, very often not at all.
    Allthouh the green banner pops up thanking me from voting and telling that it may take time to register the votes……in vain !
    It is very frustrating to vote without any results !

    https://photos.marinetraffic.com/ais/showphoto.aspx?photoid=2579438&size=full

    I’m waiting for Your reply and especially I’m wating for You to correct the error.

    PS. Please don’t ask me to clear the cash or memory or whatever, no help !

    Tero

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    Thalia Tsarli

    Thank you Tero!

    I will inform you as soon as there is an update on this.

    In the meantime, please let me know if there is anything else I can do for you.

    Best regards,

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