iPhoneX app not useable

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Ken Hargreaves

• November 13, 2017 05:58

The app on a iPhone X does not fit correctly on the screen size. The top part with all the controls is not visable or accessible.

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• Official comment

  

  Marine Traffic

  • February 08, 2018 08:43
  • Edited

  Dear Ken and Eliott,

  Thank you for your response and patience and my sincere apologies for this extended delay of ours.

  As we have recently updated MarineTraffic mobile app, its latest version should work properly with your iPhone X on iOS 11.
  Could you please check and confirm that is, indeed, the case?

  Thank you in advance.
  I'm looking forward to hearing from you.

  Kind regards,

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  Marine Traffic

  • November 15, 2017 13:01

  Dear Ken,

  Thank you for contacting us.

  Could you please provide me with a screenshot in order for me to see exactly what you see and assist you efficiently?

  Thank you in advance.
  I am looking forward to hearing from you.

  Kind regards,

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  Eliott Cook

  • November 22, 2017 14:05

  I'm also getting this on my iPhone X, the app doesn't scale correctly, rendering it pretty much unusable. Screenshot attached.

  

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  Eliott Cook

  • February 08, 2018 09:16

  Hi Iliana. I can confirm that the update fixed the issue, thanks for your help.
  Eliott

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  Marine Traffic

  • February 08, 2018 09:43

  Hello Eliott,

  Thank you for the confirmation.

  Once again, my apologies for the delay.

  I remain at your disposal for anything else.

  Kind regards,

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