No ships appear anywhere...

Comments

8 comments

  • Avatar
    Thalia Tsarli

    Hello Paul,

    Thank you for contacting us.

    Can you please be kind enough to clarify which browser you are referring to so as for me to assist you efficiently?

    I am looking forward to hearing from you.

    Best regards,

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    Egert Eku

    Same here - http://prntscr.com/es1ww2

    Useing latest firefox 52.0.2

    When i hoover my mouse arrow over map then vessel name appears - http://prntscr.com/es212c

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  • Avatar
    paul moskowitz

    The issue was solved, many thanks...  it must have been a funny glitch...  many thanks for following up...

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    Thalia Tsarli

    Dear Paul,

    Thank you for your kind reply.

    May I ask which steps you followed in order for the case to be resolved?

    Your instructions might help Egert as well.

    Thanks in advance for your reply.

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  • Avatar
    paul moskowitz

    YOU ASK:

    Dear Paul,

    Thank you for your kind reply.

    May I ask which steps you followed in order for the case to be resolved?

    Your instructions might help Egert as well.

    Thanks in advance for your reply.

    I'm using a Chrome browser...  I clear my cookies and other functions regularly, BUT for some inadvertent reason I accidentally unchecked the cookie function to be cleared...  when I noticed that unchecked I again checked the cookie box and cleared everything...  then, the ships did again appear...  it was all my error, however completely accidental...  many thanks for following up...

    Paul

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  • Avatar
    Thalia Tsarli

    Thank you for your swift reply!

    Feel free to contact us if you need any further assistance.

    Best regards,

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    John Goodman

    I have lost 30 ships on My Fleet

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    Thalia Tsarli

    Hello John,

    As far as I can see you are already in touch with my colleague regarding this issue.

    Let me know if there is anything else I can help you with.

    Best regards,

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