Wrong info

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18 comments

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    Marine Traffic

    Dear Richard,

    Thank you for letting me know.

    I could indeed see that the your transponder was on then.

    It looks like your transponder is also on at the moment, since I can see that the last position we received was 1 minute ago (2017-04-19 10:42 (UTC)).

    In any case, I wanted to let you know that we located 5 incorrect positions between '2017/03/27 22:37' and '2017/04/11 12:03' and all of them have been deleted.

    I have attached two screenshots that display the Karkari's position before and after those dates for you to see.

    Should you need anything else, I hope that you will not hesitate to let me know.

    I will be happy to assist.

    Kind regards, 

     

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  • Avatar
    Thalia Tsarli

    Dear Richard,

    Thank you for contacting us.

    The latest position received for this vessel was 6 minutes ago (2017-04-03 11:55 (UTC)) at Latitude / Longitude: 50.70474° / -1.55243°.

    Could you please be kind enough to confirm that your current position?

    I am looking forward to hearing from you.

    Best regards,

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  • Avatar
    RICHARD DAVIS

    Hi thanks for looking at this. I don't recognise the position you have given. It seems to be inland!
    At 12.15 (UTC) yesterday (2017-04-03) we were at 50.42.353N 001.30.184W
    Our current position is 50.42.564N 001.59.945W. The AIS was turned off at approximately 10.20 (UTC) today.

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    RICHARD DAVIS

    I note that we appear to be at 50.79492 -1.297612 at 12.02(UTC) 2017-4-11. The boat remains at 50.42.564 -1.59945 and the AIS has not been switched on since 2017-04-04

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  • Avatar
    Marine Traffic

    Dear Richard,

    Thank you for your response and my sincere apologies for the delay.

    From what I can see, Karkari's last position was received on 2017-04-11 12:02 UTC with Latitude / Longitude: 50.79492° / -1.297612°.

    Since you mentioned in your last post that your transponder hadn't been on since April 04, would you please be kind enough to tell me if you turned on the transponder on April 11?

    Thank you in advance for your response.

    I am looking forward to hearing from you.

    Kind regards,

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  • Avatar
    RICHARD DAVIS

    I can confirm that my transponder was not turned on at any time on April 11

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  • Avatar
    Marine Traffic

    Dear Richard,

    Thank you for your timely response.

    I have escalated this ticket and passed it over to our competent department, where it will be addressed as soon as possible.
    I will keep you updated.

    I hope that if, in the meantime, there is anything else I can do for you, you won't hesitate to let me know.
    I will be happy to assist.

    Kind regards,

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  • Avatar
    RICHARD DAVIS

    For your information our transponder was turned on today at 07.33UTC.

    Position 50.42567 -1.59943

    Regards

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    RICHARD DAVIS

    Today I note that my vessel is shown as being at 50.79996  -1.29513 on 11 May at 16.54 UTC.  Once again this is incorrect.  My transponder was not turned on at that time.

    Regards

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  • Avatar
    Marine Traffic

    Dear Richard,

    Thank you for coming back to me with this update.

    Should you notice this position remaining in the website and any other positions within the next days (or weeks, if you'd like), would you please be kind enough to let me know?
    We may have to escalate this matter again, but I would like to know for certain it is not a temporary recurrence. 

    Thank you in advance.
    I am looking forward to hearing from you again.

    Best regards, 

     

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  • Avatar
    RICHARD DAVIS

    At approximately 1100 UTC 15 May 2017 our position was given as 50.79356  -1.298338  The transponder has not been switched on since 10 May 2017.

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  • Avatar
    Marine Traffic

    Dear Richard, 

    Thank you for your response.

    I have informed the appropriate department. Our technical department will address the issue as soon as possible.
    I will keep you informed on any updates.

    I remain at your disposal since then.

    Kind regards,

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  • Avatar
    RICHARD DAVIS

    We are showing as position 50.81362   -1.291383 as of 21.41UTC 21 May 2017 Our position from approx 12.00 UTC  22 May 2017 has been 49.45567. -2.532732.  Our position keeps being placed incorrectly. Please sort.

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  • Avatar
    Marine Traffic

    Dear Richard, 

    Thank you for the additional information.

    While the previous positions have already been removed, I have escalated this new position to our department.
    I will let you know as soon as I have an update.

    I remain at your disposal in the meantime.

    Kind regards,

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  • Avatar
    Marine Traffic

    Dear Richard,

    Thank you for waiting.

    I am contacting you to let you know that this new incorrect position has been removed as well.

    Please don't hesitate to let me know if you need any further assistance.
    I will be happy to help.

    Kind regards,

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  • Avatar
    RICHARD DAVIS

    We are being shown as last position - 50.78108  -1.299403. Again this is wrong. We have been at 46.43634  -2.20754 since Friday 09 June.

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  • Avatar
    Marine Traffic

    Dear Richard,

    Thank you for letting me know.

    This has been forward to our department as well.

    I will let you know once there is an update.

    I remain at your disposal in the meantime.

    Kind regards,

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  • Avatar
    Marine Traffic

    Dear Richard, 

    Thank you for waiting.

    The new incorrect position has been removed from our system as well.

    I remain at your disposal for anything else.

    Kind regards,

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