Unable to restore purchases

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6 comments

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    Anastasiya (she/her)

    Good day, 

    Thank you for reaching out. 

    I have sent you an email in order to further discuss the issue you have faced. Please check it and respond providing the requested details. 

    Kind regards, 

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    brahim hassani

    Dame probleme
    What is solution

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    Nei (he/his)

    Hello Brahim,

    Thank you for your post.

    Could you be so kind to provide me with more details about the issue you are experiencing?

    Thank you in advance for your reply.

    Kind regards,

    Nei

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    brahim hassani

    Hey
    I installed the new update, but my subscription has not been activated on the new version. Thanks

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    Nei (he/his)

    Hello Brahim,

    Thank you for your reply.

    I will create a ticket and will continue our communication from there.

    Thank you for your cooperation and understanding.

    Best regards,

     

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    jenme huang

    Hi I buy the new iPad. Even I sign in the same account. I pressed restore purchase. But still nothing on my new iPad. How should I solve this problem?

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