email notifications

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6 comments

  • Avatar
    Katerina Sofrona

    @rosemary

    You can edit your email notifications here, http://www.marinetraffic.com/en/users/my_account/alerts .

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    Rob Kalkman

    Just received a message that I used all my 30 notifications for the month after exactly 0 notifications. Something is messed up.

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    Marc Servranckx

    This morning received a message that we used all us 1000 notifications for the month after exactly 22 notifications.... good work ! ! ! Thanks

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  • Avatar
    Katerina Sofrona

    @Rob and Marc,

    Please ignore the emails that you received regarding this matter.

    As you can check at My account/My notifications your counters have been reseted and you are about to receive your monthly amount of alerts.

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    Donald Holm

    I'm just setting up my account and overnight I must have hit my limit of 30 email mails.  Is this per month?  Can I just check docked and undocked without using the arrival and departures being checked?  This would be for 3 ports that I watch.

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  • Avatar
    Marine Traffic

    Dear Donald,

    Thank you for contacting us.

    The docked/undocked option refers to the arrival and departures notifications.
    As such, the Arrival/Departure notifications need to be activated for the docked/undocked option to work.
    This will limit your port Arrival/Departure notifications.

    However, if the ports you have enabled this for have high traffic, then it is possible your notification quota will be reached quickly, as the quota for a Basic account is 30 e-mail and 30 push notifications.
    If you wish to expand your notification limits, you may consider purchasing credits:
    https://help.marinetraffic.com/hc/en-us/articles/204083068-Credits
    as 1 credit equals 10 e-mail notifications.
    Please note the 'Use credits' option needs to be checked in the 'My Notifications' section:
    https://www.marinetraffic.com/en/users/my_account/notifications/index/

    I hope this helps.
    I remain at your disposal for anything else.

    Kind regards,

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