email notifications

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rosemary appleton

• April 02, 2014 06:59

I tend to monitor shipping in inland / river environments.  This means that I very rapidly receive emails as new location is passed by my fleet (thus bombarding me with emails which are of no real interest).  I would prefer to switch the automatic email feature completely off, rather than wait for my monthly quota to be used up (at which point I have some peace and quiet).  I guess I could apply a "spam" type of filter but it would be more efficient use of internet resources to prevent the messages being sent in the first place. Does anyone know of a way that I can disable the email notifications?

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  Katerina Sofrona

  • April 02, 2014 07:55

  @rosemary

  You can edit your email notifications here, http://www.marinetraffic.com/en/users/my_account/alerts .

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  Rob Kalkman

  • May 02, 2014 07:09

  Just received a message that I used all my 30 notifications for the month after exactly 0 notifications. Something is messed up.

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  Marc Servranckx

  • May 02, 2014 07:56

  This morning received a message that we used all us 1000 notifications for the month after exactly 22 notifications.... good work ! ! ! Thanks

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  Katerina Sofrona

  • May 02, 2014 09:21

  @Rob and Marc,

  Please ignore the emails that you received regarding this matter.

  As you can check at My account/My notifications your counters have been reseted and you are about to receive your monthly amount of alerts.

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  Donald Holm

  • November 11, 2017 14:00

  I'm just setting up my account and overnight I must have hit my limit of 30 email mails.  Is this per month?  Can I just check docked and undocked without using the arrival and departures being checked?  This would be for 3 ports that I watch.

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  Marine Traffic

  • November 14, 2017 15:29

  Dear Donald,

  Thank you for contacting us.

  The docked/undocked option refers to the arrival and departures notifications.
  As such, the Arrival/Departure notifications need to be activated for the docked/undocked option to work.
  This will limit your port Arrival/Departure notifications.

  However, if the ports you have enabled this for have high traffic, then it is possible your notification quota will be reached quickly, as the quota for a Basic account is 30 e-mail and 30 push notifications.
  If you wish to expand your notification limits, you may consider purchasing credits:
  https://help.marinetraffic.com/hc/en-us/articles/204083068-Credits
  as 1 credit equals 10 e-mail notifications.
  Please note the 'Use credits' option needs to be checked in the 'My Notifications' section:
  https://www.marinetraffic.com/en/users/my_account/notifications/index/

  I hope this helps.
  I remain at your disposal for anything else.

  Kind regards,

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