E-mail notification

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6 comments

  • Avatar
    Katerina Sofrona

    Hi Marc, 

    According to our records you have received plenty of email notifications since yesterday, the latest being "Arrival: LOODSBOOT 1, Port: VLISSINGEN STAD" a few minutes ago.

    Please check your spam folder and let us know if you retrieve them.

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  • Avatar
    Marc Servranckx

    Dear Katerina,

    We do not change anything on the spam filter, we try by using a other PC witch other system and we try also by using the web-mail from our provider we do not find the Email alerts...

    no mails from yesterday 27/07/2014 9:14

    The last time that we had the problem -> the problem was on your MarineTraffic

    Regards...

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  • Avatar
    siebout wielinga

    is working normale again thanks it was a fold setting from my site  sorry

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  • Avatar
    MarineTraffic

    Hello Siebout,

    It is great to hear that everything works for you as supposed to, regarding your post here:

    https://help.marinetraffic.com/hc/en-us/community/posts/204780387-No-ships-appear-on-the-live-map?page=1#community_comment_115000861267

    We remain at your disposal for any additional assistance.

    Best regards,

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    Cathrine Van Der Walt

    Good day 

    Please could you assist i have put on notifications on my vessel arrival and docked which together will be 7 credits but for some reason we only get arrival notice with some vessel we either received no notification at all or just like arrival and not docked.

    Kind Reagrds

    Katerina

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    Linda Ivarsson

    Hello Cathrine, 

    Thank you for your post. 

    I can see that you have created Notifications from vessel, STELLA ADA with IMO: 9522714, is this the vessel your inquiry regards? 

    Looking into this vessel record, I can see that we have received several positional data from her via Satellite. In order to for you to receive Notifications regarding Positional Data received via Satellite and stay up to date on the latest updated positions of this vessel, I suggest you to consider our SAT Flex service:
    https://www.marinetraffic.com/en/online-services/single-services/sat-flexible
    Feel free to start your 7-days free trial through our website. 

    I hope this helps clarifying the case and explaining how the system works. 
    In case you are referring to a different vessel, please share her IMO- or MMSI nr and I will be happy to help you further. 

    Kind regards, 

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