Comments

12 comments

  • Avatar
    Mazin Hussein

    Hi Walter.

    Please submit a ticket with the above request.

    submit the ticket here: http://help.marinetraffic.com/hc/requests/new

    0
    Comment actions Permalink
  • Avatar
    Janet Cole

    Same here. We pay for embedded map for a fleet of 2,000. Ads have always been shown, though account pays for no ads

    0
    Comment actions Permalink
  • Avatar
    Mazin Hussein

    Dear Janet,

    The amount you pay is for the subscription plan and not for our free service of embed maps.
    Stay tuned for a more customized version coming soon.

    Best regards,
    Mazin

    0
    Comment actions Permalink
  • Avatar
    Iris Shields

    Same here: I would not even be interested in a subscription plan if it does NOT remove ads, so it is highly recommended you remove them. Tx

    0
    Comment actions Permalink
  • Avatar
    MarineTraffic

    Hello Iris,
    The Subscription Plan and the free Embedded Map are two separate products.
    Ads are present in free services only.
    They are, indeed, removed when a user pays for a subscription(Premium, PRO or SAT). You can Upgrade to a Free Trial for one of our Services and see both the Ads removed and if this meets your needs, in any way.

    0
    Comment actions Permalink
  • Avatar
    Ely Conn

    Chris

    Are you saying the ads can be removed from the embedded with premium account? I cannot see anything in the embedded documentation that states this or how to pass your account/username to the embedded map so it knows you have an account.

    0
    Comment actions Permalink
  • Avatar
    MarineTraffic

    Hello Ely,

    I have sent you a personal e-mail, providing more information on your request.

    0
    Comment actions Permalink
  • Avatar
    Iris Shields

    Hi Chris,

    my client has a subscription, we are logged in and we still see an add on the map. Not a happy camper...

    0
    Comment actions Permalink
  • Avatar
    MarineTraffic

    Dear Iris,

    Thank you for your message.
    I have sent you a personal e-mail, further explaining the possibilities and differentiation between the embed and Subscription Plan.

    0
    Comment actions Permalink
  • Avatar
    Elder Soares

    Hi Chris,
    I'd like to know which plan I should buy in order to embed a map without ads. Thank you very much

    0
    Comment actions Permalink
  • Avatar
    MiCHAEL MORADZADEH

    I have a PRO account and would like to know how to turn off the ads also.  The service is greatly appreciated.

    0
    Comment actions Permalink
  • Avatar
    Thalia Tsarli

    Dear Michael,

    Thank you for contacting us.

    I have sent you a personal message. Please check your inbox.

    I remain at your disposal for any needs you may have.

    Best regards,

    0
    Comment actions Permalink

Please sign in to leave a comment.