Is there a system outage?

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10 comments

  • Official comment
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    MT Support

    Good to hear that!

    In summary, adblocker software can affect the behaviour of the map, so we suggest you deactivate it.

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    MarineTraffic

    Hello Donna,
    What exactly do you mean? You don't see any maps? The system does not log you in?

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    hammu

    At me no map is displayed, too, neither road nor satellite. Ships can be searched, but details and course are not displayed.

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  • Avatar
    MT Support

    Donna,
    Do you, by any chance, have any Ad Blocking software activated?
    There have been reports that this could cause what you are describing.

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    hammu

    Sorry, I've forgotten to switch off the adblocker. Now marinetraffic works fine.
    Donna, check your Firefox-Setup.

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  • Avatar
    Dave McClain

    Disabling Firefox adblocker works here too but why is Marine Traffic the only site it's not compatible with?
    Do we have to turn it off and on just to view Marine Traffic Maps?

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    Dave McClain

    There must have been a programming change in Marine Traffic because Firefox Adblocker worked just fine for months until this morning
    so the problem is really with Marine Traffic and not Firefox or other adblocker programs.

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  • Avatar
    Donna Momorella

    I was getting a blank screen where the maps should be. Also, the panel on the lower right for Ports of Call wasn't loading.

    Disabling the ad blocker on Chrome did fix the problem.

    However, it was working fine on Chrome (minus the known bug with the ship's projected courses not updating properly) and Firefox (ditto about the bug) until overnight last night. Was a change to the code installed late last night/in the wee hours of this morning (Eastern US time)?

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    MarineTraffic

    There is one more solution for this issue:
    Please visit: http://help.marinetraffic.com/hc/en-us/articles/211445618-AdBlock-update-interferes-with-the-MarineTraffic-Live-Map-Read-for-solution-

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    Niall Magner

    I did that and still no good

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