Vessels found by search not shown at the port

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6 comments

  • Official comment
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    Katerina Sofrona

    Hi Kanan,
    Thanks for your feedback. All your notes are really interesting and from your point of view they make sense.
    As you have mentioned though we have to take into account all our users. If we were to display all vessel icons (regardless of the time we last received their position), the map would become overly crowded with icons making it hard to use.
    Regarding vessels in ports, all of them are displayed on the live map unless they have switched off their AIS transponder (typically, commercial vessels do not switch them off). In any case, the "vessels in port" list inside ports' details page displays all vessels in the subject port.
    You were right about Taman Port and the relevant list of "vessels in port" will be activated from now on. Please let us know if you come across any other ports like Taman.
    Regarding the vessel display cut-off time preference, it has been forwarded to our development team for further consideration.
    Thanks again for your valuable feedback.
    Feel free to contact us at any time.
    Kind regards,

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  • Avatar
    Katerina Sofrona

    Hi Kanan,
    On the live map you get vessels' live positions. If there is no fresh position of a vessel for a long time, this vessel is removed from the Live Map until an updated position of her becomes available.
    Under this perspective, each vessel's icon remains visible on the Live Map for:
    2 hours if she is moving near the coast
    3 hours if she is not moving
    6 hours if she is moving far away from the coastline
    24 hours for satellite data
    For example, if a vessel has moored and there are no newer position records for a couple of hours, then the vessel's icon will not get displayed on the Live Map.
    On the other hand, the "Last position received" link inside every vessel's details page always displays the corresponding (last recorded) position of the subject vessel on the map (even if it is out of range).
    Hope this has helped.

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    Kanan Mehraliyev

    Hi Katerina,

    Thanks for a prompt feedback. I have had past experience with IHS, Bloomberg Terminal and Platt's paid vessel tracking services. These services are considered industry standard for commodity trading vessel tracking. Each one has its own pluses and minuses. But, none of them have the problem I describe. If you are using such a short cut-off time for displaying vessel on the map, you are making your service unusable for a great many users, for the sake of arbitrarily calling it “live”. I don’t understand how a “live” map concept adds value to the service.
    Traders use this service to gain intelligence on the flow of commodities - i.e. where something loads and where it discharges. The vessel comes into our "radar" either from shipping-broker reports when the vessel is fixed/booked by the charterer for a certain cargo or when it is discovered by regularly monitoring a certain port of interest. In the first case, you can always figure vessels activity, retroactively, by displaying its sailing track. But, in the second case, if you cut off the vessel from the map too quickly, then we wont see her when looking at the port vicinity, although its sitting there.
    I’d imagine, most of your paid customer base is NOT from the information supplier side (vessels owners, photo uploaders etc) , but rather from people who look at the map to gain intelligence on the vessel, cargo, voyage. So, please tell me:
    1) Can you have a non-live map, where there is no cut off time for vessel display, but rather displayed with a “stale position” as is the case with all other professional services I have mentioned above?

    OR

    2) Can you add vessel display cut-off time to the user preferences, where a user can select how stale of vessel position he/she wants displayed on the map?

    Thanks,
    Ken

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    Kanan Mehraliyev

    Here is another complication with cutting off vessels with stale positions off the map. Another port I regularly monitor is port Taman, Russia (UN/LOCODE: RUTAM). Its empty on the live map, as the time of this message.

    So, then, I go into Taman port's page to see if any vessels are listed on arrivals/departures list and that's also empty!!!

    Just so that I can confirm that the port is really empty, I check both Platts and Bloomberg services, which show Stena Companion (IMO: 9282625) moored at the port.

    I then search marinetraffic for Stena Companion and there it is, sitting at Taman with a position update from 22hrs ago. The vessel reported approach to Taman as "Taman OPL". Your website says so. So, it recognizes the vessel is heading into Taman, but the vessel is nevertheless, not listed on arrivals/departures for Taman port.

    Do you see what I mean when I say that short cut-off time for vessel off the map, creates unnecessary difficulties? Why not just keep it at the last known position until vessel reports a new position?

    If this vessel does not report anything until its half-way to its next destination, there is no way one can find out where it came from, unless you manually click on all he vessel in Black Sea (254 of them) while its visible on live map.

    I think you guys need to create a new icon for vessels with stale position report and keep displaying them on the map as all other professional marine vessel tracking services do.

    The reason I am starting to use your service is that, no other service reports tanker vessels with DWT smaller than 5000mt. So this is your competitive advantage. But you guys really need to fix this vessel disappearing thing on your system.

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    Kanan Mehraliyev

    Karetina - can you please email me (at my account contact email) your email address so I can forward further questions directly to you. There are a few issues that would be easier described with a p screenshot attached.

    Thanks,
    Kenan

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    Katerina Sofrona

    Hi Kanan,
    Please login and send us a private message using the "Submit a request" link.
    Thank you,

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