How to update Marinetraffic for vessel name change?

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56 comments

  • Official comment
    Avatar
    Riza Acuna

    Hello Michael,

    Thank you for contacting us.

    As far as I've checked, their is only one record for this MMSI -211767530 in our database.

    The name of the vessel is SEAGUL.

    It is my understanding that you wish to update her name to SEAGULL, so please enter the correct name into her AIS transponder.

    As described here: https://help.marinetraffic.com/hc/en-us/articles/205426887-What-kind-of-information-is-AIS-transmitted-
    vessel name is an info transmitted via AIS.

    Once we receive a couple of static messages with the updated details, her name will automatically be updated in our database.

    Best regards,

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  • Avatar
    Vasilis

    Hello Sean,
    Thank you for reaching out.
    Please check vessel's detailed page here: http://www.marinetraffic.com/en/ais/details/ships/shipid:190111/mmsi:235025407
    The name has been updated.
    Let me know if you need anything else.
    Best regards,

    -1
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  • Avatar
    Madhu Sankara Pillai

    I have a same issue. our vessel M.T. Sirius, IMO 9111175 is showing in Marine traffic as M.T. Sirius I even-though her AIS displays M.T. Sirius. So what shall I do to update the name.

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  • Avatar
    Vasilis

    Hello Madhu,

    Thank you for bringing this up.
    I have escalated this ticket and passed it over to our competent department.
    It will be addressed as soon as possible.
    I will keep you updated.
    I hope that if, in the meantime, there is anything else I can do for you, you won't hesitate to let me know.

    Best regards,

    0
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  • Avatar
    Vasilis

    Dear Madhu,

    I am glad to inform you that your suggestions have been met to the full extend.

    You can check the changes here:

    https://www.marinetraffic.com/en/ais/details/ships/shipid:375702/mmsi:311774000/vessel:9111175

    Please feel free to make any other suggestions in the future.

    Thank you for helping us improve our services.

     

    Best regards,

     

    0
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  • Avatar
    Borut Zoric

    Dear,

     

    I have the same issue, the vessel name has changed from Jana III to Zana MMSI 278750000, Call sign S5P7359

    Can you please change the vessels name_

     

    Thank you and BR,

     

    Borut

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  • Avatar
    Vasilis

    Hello,

    As far as I can see there are two records under MMSI: 278750000:

    https://www.marinetraffic.com/en/ais/index/search/all?keyword=278750000

    Please clarify which name is the correct one so as for me to assist you efficiently.

    I am looking forward to hearing from you.

    Best regards,

    1
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  • Avatar
    Borut Zoric

    Hello,

     

    The correct name of the vessel is ZANA. Please delete the record JANA III from the database.

     

    Thank you,

    Borut

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  • Avatar
    Vasilis

    Dear Borut,

    Thank you for the clarification.
    I have escalated this ticket and passed it over to our competent department.
    It will be addressed as soon as possible.
    I will keep you updated.
    I hope that if, in the meantime, there is anything else I can do for you, you won't hesitate to let me know.

    Best regards,

    0
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  • Avatar
    Stefanie Loges

    Same issue for me. We have changed our boat and transferred our Radio and MMSI to the new boat. Old boat name: Swanti. MMSI 211716120. New boat name: Taku Moe. MMSI 211716120.

    Can you please update and delete the old boat name? Thanks very much in advance.

    0
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  • Avatar
    Vasilis

    Hello Stefanie,

    As you can see here:

    https://www.marinetraffic.com/en/ais/index/ships/all/_:17f13f2a100324b7d83efd127b6f20af/shipname:211716120

    there is only one record with MMSI 211716120. The rest of the cases were referring to duplicate records under the same MMSI number.

    In your case, I would suggest you keep the AIS transponder on so as for the record to be automatically updated.

    This may take some days. Despite that, do not hesitate to contact us if you need any assistance.

    I remain at your disposal.

    Best regards,

    -1
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  • Avatar
    Vasilis

    Dear Borut,

    I am glad to inform you that your suggestions have been met to the full extend.

    You can check the changes here:

    https://www.marinetraffic.com/en/ais/details/ships/shipid:353853/imo:0/mmsi:278750000
    merged with
    https://www.marinetraffic.com/en/ais/details/ships/shipid:4904284/imo:0/mmsi:278750000

    Please feel free to make any other suggestions in the future.

    Thank you for helping us improve our services.

     

    Best regards,

     

    0
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  • Avatar
    Borut Zoric

    Dear Stefanie,

     

    Thank you for the problem solving! I have just one more request, can you please delete the picture that is now uploaded, I will upload the new one (now uploaded picture is absolete).

     

    Thank you and BR,

     

    Borut

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  • Avatar
    Vasilis

    Hello,

    You can always delete the photos you have uploaded here:

    https://www.marinetraffic.com/en/users/my_account/photos/account

    by selecting the "X" option.

    I remain at your disposal.

    Best regards,

    0
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  • Avatar
    Borut Zoric

    Dear,

     

    The thing is that the previous owner uploaded the photo so I cannot delete it since I dont have it in my upload account.

     

    Br,

     

    Borut

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  • Avatar
    Nelius Morkunas

    Hello, I bought a fishing boat and I changed a name, but in Marinetraffic still stay old name.

    The EX name is Mathilde, MMSI 257478820, radio signal LM9752. 

    The new name is DRØM.

    How to change the name in Marinetraffic from Mathilde to DRØM ?

    And how to add a photo for this boat?

    Thank You.

     

     

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  • Avatar
    Vasilis

    Hello Borut,

    Feel free to send us the URL of the respective photo in order for us to remove it.

    In order for the URL to contain the photoid please click on the photo, then right click and select the "Copy image address" option.

    I am looking forward to hearing from you.

    Best regards,

    0
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  • Avatar
    Vasilis

    Dear Nelius,

    My colleague is working on your inquiry and will reply on the respective post.

    Best regards,

    0
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  • Avatar
    Borut Zoric

    Dear,

    I am sending you the url of the picture that should be removed:

    https://www.marinetraffic.com/en/photos/of/ships/shipid:4904284/#forward

    Thank you and BR,

    Borut

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  • Avatar
    Vasilis

    Dear Borut,

    I would like to inform you that the photo has been deleted upon your request:

    https://www.marinetraffic.com/en/ais/details/ships/shipid:4904284/mmsi:278750000/imo:0/vessel:ZANA

    I remain at your disposal.

    Best regards,

    0
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  • Avatar
    Krzysztof Arciszewski

    Hi, same here, could you please update:
    LUNE BLEU II
    MMSI: 205233830
    Call Sign: OP2338
    Flag: Belgium [BE]

    To new name: Cool Comfort, also with new flag, Isle of Man.
    Thank you!

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  • Avatar
    Vasilis

    Hello Krzysztof,

    If you allow me I would like to inform you that the flag is defined by the first 3 digits of vessel's mmsi.
    Mmsi starting with 205 indicates a Belgian flag.
    So if the mmsi number has not been changed, then the flag cannot be changed too.

    https://www.marinetraffic.com/en/ais/details/ships/shipid:3458508/mmsi:205233830/vessel:205233830

     

    I remain at your disposal for any further needs you may have.

    Best regards,

     
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  • Avatar
    Stefanie Loges

    >> 

    Hello Stefanie,

    As you can see here:

    https://www.marinetraffic.com/en/ais/index/ships/all/_:17f13f2a100324b7d83efd127b6f20af/shipname:211716120

    there is only one record with MMSI 211716120. The rest of the cases were referring to duplicate records under the same MMSI number.

    In your case, I would suggest you keep the AIS transponder on so as for the record to be automatically updated.

    This may take some days. Despite that, do not hesitate to contact us if you need any assistance.

    I remain at your disposal.

    Best regards, <<

     

    Thalia.

    I've been transmitting over the past two days. The name still show up as the old one  "Swanti" when I lookup 211716120...although in the live map it shows the new name. Can you please change it to "Taku Moe"?

     

    Cheers, Stefanie

     

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  • Avatar
    Vasilis

    Dear Stefanie,
    I have escalated this ticket and passed it over to our competent department.
    It will be addressed as soon as possible.
    I will keep you updated.
    I hope that if, in the meantime, there is anything else I can do for you, you won't hesitate to let me know.

    Best regards,

    0
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    Stefanie Loges

    Thank you Thalia, hope they will be able to fix it.

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  • Avatar
    Vasilis

    Dear Stefanie,

     

    I am glad to inform you that your suggestions have been met to the full extend.

    You can check the changes here:

    new shipname --> TAKU MOE
    https://www.marinetraffic.com/en/ais/details/ships/shipid:4849954/imo:0/mmsi:211716120/vessel:SWANTI

    Please feel free to make any other suggestions in the future.

    Thank you for helping us improve our services.

     

    Best regards,

     

    1
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    Stefanie Loges

    Thanks Thalia, great support. Everything is working like expected :)

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  • Avatar
    soltide Services limited

    Our tanker vessel has changed name from Jessica Wave to MTSAMARIAN which the vessel AIS is transmitting but marinetraffic is still showing Jessica wave and wrong country flag of Bahamas instead of Nigeria Flag with Nigeria call sign. IMO No.; 7642223, MMSI no.; 309991000

    Can you help us make correction?

    Thanks and Best regards

    Captain Solomon Awotide

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  • Avatar
    Vasilis

    Hello ,

    Thank you for bringing this to our attention.
    I have escalated this ticket and passed it over to our competent department.
    It will be addressed as soon as possible.
    I will keep you updated.
    I hope that if, in the meantime, there is anything else I can do for you, you won't hesitate to let me know.

    Best regards,

    0
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  • Avatar
    Vasilis

    Hello,

    I am glad to inform you that your suggestions have been met to the full extent.
    You can check the changes here:

    new shipname --> MT SAMARIAN

    https://www.marinetraffic.com/en/ais/details/ships/shipid:5154762/imo:7642223/mmsi:309991000/vessel:JESSICA%20WAVE

    Please feel free to make any other suggestions in the future.
    Thank you for helping us improve our services.

     

    Best regards,

    0
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