Multiple , out of date and not appearing at all notifications!
Answered
Over the last three months, on and off but still happening. I am some days getting multiple notifications of same arrival or departure of vessel. Some days lately I have not got an email for arrival of departures and now am staring to get them a couple of days late! Last month I was advised I had reached my email quota before the end of the month which was probably partly due to this reason. What is going on?!
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Hi Chris, I stupidly replied to your email and have just realised I shouldn't have done! Would it be possible to discuss this over the telephone? I have lots of dates where I have received loads of emails and it has happened again today! 21 emails advising that Azura has arrived/left Southampton and Fawley! My email allowance will be over before end of month again at this rate! It's now getting beyond a joke! Please could you provide a telephone number so that I can speak and discuss this problem with someone?
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Dear Cathy
Dear Matthias,Regarding our communication, we offer Chat and e-mail support at the moment.
You can always submit a request here:
https://help.marinetraffic.com/hc/en-us/requests/new
Please feel free to attach all the necessary print screens etc.
Matthias, when it comes to Gener8 Spartiate, you can find her in your notifications list, here:
https://www.marinetraffic.com/en/users/my_account/notifications/index
Please remove her if you do not want to be receiving notifications on her.
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