Multiple , out of date and not appearing at all notifications!

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    MarineTraffic

    Dear Cathy,

    Would you please be kind enough so as to refer to any specific cases of vessels, so as for me to be able to look deeper into this?
    Thank you, in advance, for your reply.
    I am looking forward to hearing from you.

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    Cathy Jesse

    Hi Chris, I stupidly replied to your email and have just realised I shouldn't have done! Would it be possible to discuss this over the telephone? I have lots of dates where I have received loads of emails and it has happened again today! 21 emails advising that Azura has arrived/left Southampton and Fawley! My email allowance will be over before end of month again at this rate! It's now getting beyond a joke! Please could you provide a telephone number so that I can speak and discuss this problem with someone?

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    Matthias Imrecke

    Dear Chris, I have the same problem, getting inundated with notifications for Gener8 Spartiate at Tuzla Docks, 100s in the past days. And as per my profile I have not even selected this vessel.

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    MarineTraffic

    Dear Cathy
    Dear Matthias,

    Regarding our communication, we offer Chat and e-mail support at the moment.
    You can always submit a request here:
    https://help.marinetraffic.com/hc/en-us/requests/new
    Please feel free to attach all the necessary print screens etc.
    Matthias, when it comes to Gener8 Spartiate, you can find her in your notifications list, here:
    https://www.marinetraffic.com/en/users/my_account/notifications/index
    Please remove her if you do not want to be receiving notifications on her.

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