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11 comments

  • Official comment
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    Thalia Tsarli

    Dear all,
    I am glad to inform you that the "Remember me" button is fully functional again.
    Thank you for your patience!
    Best regards,

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  • Avatar
    hammu

    I have the same problem. The closing of the marine traffic page and then a new frame requires a new login. The hook of "remember" is set.
    I think that it is a "cookie"-problem. Old marinetraffic cookies I removed so that a new one is created. But it still does not work.

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  • Avatar
    Thalia Tsarli

    Hello Sue,
    Thank you for contacting us.
    I would suggest you you try clearing your cache, cookies, and restarting the browser. Here are some guides to walk you through it.
    http://www.wikihow.com/Clear-Your-Browser's-Cache
    http://www.wikihow.com/Clear-Your-Browser's-Cookies

    If it’s still a no-go after that, can you try a different browser? That’ll help me rule in/out the browser as the suspect here.
    Then please insert your login details and select the "Remember me" option.
    If this doesn’t work or you have more questions, just let me know and I’ll be happy to help!

    Kind regards,

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  • Avatar
    hammu

    Hi Thalia, thank you for your help. But after clearing cache and deleting cookies it is still the same problem. I use the MS InternetExplorer 11 and Firefox 48.0. In both browsers i have to login myself for a new session. I have select the "Remeber me"-hook, but at the next login the hook ist deleted.

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  • Avatar
    Thalia Tsarli

    Let me inform you that we are already working on resolving this issue.
    I will keep you updated.
    Best regards,

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  • Avatar
    hammu

    The problem with the "Remember me"-hook ist still going on.

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  • Avatar
    Thalia Tsarli

    Dear Sue,
    Out technicians are already working on it.
    I will personally inform you as soon as it is fixed.
    In the meantime, if there is anything else I can do, please do not hesitate to contact me.
    Best regards,

    Kind regards,

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  • Avatar
    anthony testa

    Has this been resolved?

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  • Avatar
    Sue Mason

    Seem to be staying logged in now ! Many thanks ! Sue

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  • Avatar
    Thalia Tsarli

    The issue is not resolved in all browsers. I will inform you as soon as it is fixed.
    Best regards,

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  • Avatar
    Marc Servranckx

    #MarineTraffic
    The problem remains for some screens (f.e. live map) with google chrome
    Marc

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