Embedded map not showing ships on Internet Explorer 11

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Roger Summers

• October 06, 2016 07:58

Hi, I have an embedded MarineTraffic map on my website http://www.canveyweather.org.uk/wxshipnav.php
It has recently (not too sure when) stopped showing ship positions when my website is using Internet Explorer 11, it will show ports and lights ok. It seems to be working fine on Google Chrome and Microsoft Edge. I have tried various setting changes with IE11 with no improvement. Do I need to add some sort of code to the script to allow it to work with IE11now? Any help would be appreciated.

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  Bo Koppel

  • October 06, 2016 11:03

  I have the same problem since some days ago

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  MarineTraffic

  • October 06, 2016 14:25

  Dear Roger,
  Dear Bo,

  Thank you for contacting MarineTraffic Support and for bringing this up.
  I have escalated this ticket and passed it over to our competent department.
  It will be addressed as soon as possible.
  I will keep you updated.
  I hope that if, in the meantime, there is anything else I can do for you, you won't hesitate to let me know.

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  MarineTraffic

  • October 06, 2016 14:29

  Dear all,

  Refreshing the page displayed vessels for me.
  Are you still facing the issues you referred to?
  Thank you, in advance, for your reply.
  I am looking forward to hearing from you.

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  Bo Koppel

  • October 06, 2016 15:51

  Refresh do not help, still no vessels, only map.
  And yes, vessels is turned on.
  No problem in Chrome, only in IE 11

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  Roger Summers

  • October 06, 2016 21:43

  Yes Chris still having the problem. Refreshing does not help here but if the screen is left open for long enough the vessels will eventually appear!

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  Erik Kraayenhof

  • October 07, 2016 02:10

  There seems to be an error in one of the JavaScript files:
  http://cdn.marinetraffic.com/js/mtapp-2.1.171.bd261d.js
  If you select the Developer tools in IE11, then you'll see that it generates an error "Object doesn't support this action", and then it stops processing, and therefore probably not drawing the ships.
  It works fine in Chrome though.

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  Thalia Tsarli

  • October 07, 2016 09:10

  Hello,
  We have forwarded the additional information to our technical team so we can get a clarification on this behavior.
  We appreciate your patience.
  Best regards,

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  Roger Summers

  • October 07, 2016 09:50

  Thanks All, Hope this can be resolved. Yes all browsers I have tested are ok with the exception of IE11

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  Bo Koppel

  • October 14, 2016 18:21

  Works fine now in IE 11for me
  Thanks

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  MarineTraffic

  • October 19, 2016 08:08

  Dear Bo,
  Thank you for your Feedback.
  Dear Roger,
  As far as I have checked, the Embedded Map should be working for some days now in IE11.
  Would you please be kind enough to check and let me know if this is the case for you as well?
  Thank you, in advance, for your reply.
  I am looking forward to hearing from you.

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  Roger Summers

  • October 20, 2016 08:12

  Hi Chris,
  I can confirm that the embedded map is working fine now with IE11
  Thanks for dealing with the problem.
  Regards
  Roger Summers

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  MarineTraffic

  • October 20, 2016 09:28

  Dear Roger,

  Thank you for your cooperation and feedback.
  We are more than happy to hear it works as it should again.
  If need comes up, we will be more than happy to assist in the future, as well.

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