I also received this message *Image file was empty. Please try again to upload the image*

Comments

7 comments

  • Official comment
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    Thalia Tsarli

    Hello,
    I am glad to inform you that the issue regarding the photo upload has successfully been resolved.
    We appreciate your patience and we are thankful for your contribution to our services by reporting this bug.
    I remain at your disposal for any further needs you may have.
    Best regards,

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  • Avatar
    Kenneth R.Myers

    Been having the same problem 3 days now.

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  • Avatar
    Thalia Tsarli

    Hello,
    Thank you for contacting us.
    This is a known to us issue.
    It has already been escalated to our technical department.
    I will keep you updated.
    I hope that if, in the meantime, there is anything else I can do for you, you won't hesitate to let me know.
    Best regards,

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  • Avatar
    Kenneth R.Myers

    I'm still not seeing the images loading up.......says successful but no image loaded

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  • Avatar
    Thalia Tsarli

    Let me inform you that photos will be displayed in the galleries up to 48 hours after being uploaded, to allow for moderation.
    In the meantime, you can find them in your personal index:
    https://www.marinetraffic.com/en/users/my_account/photos/account
    Best regards,

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    Kenneth R.Myers

    HI haven't been able to load photos for a week now. thank you

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  • Avatar
    Nigel Dixon

    Hi Kenneth

    I have the same problems as you. Sometimes when uploading I get a message saying that the image file is empty and sometimes when I've received a successful image load message the file has not been uploaded. Problem has been ongoing for a week now.

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