The imagefile is empty - bug is back again

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9 comments

  • Official comment
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    Thalia Tsarli

    Dear William,
    Thank you for the confirmation and your patience on this issue.
    Our programmers informed us that this photo upload issue has been resolved.
    Always at your disposal.
    Best regards,

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  • Avatar
    Donald Armitage

    Today I have tried every browser (4) on 2 computers (clean and updated) even trying a USB to upload. Twice it actually showed the green flag as photo uploaded ok. It wasn't. When checked in my "Photos uploaded" - nothing. They have always shown here immediately even though not passed inspection. This isn't a bug. It's programming / server errors that has been getting progressively worse. Unsure if this is a world wide problem as different servers may be in use or the traffic volume too high. Anyway the only response is - "use Chrome" and "clean out cache / cookies". Gotta love it!!

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  • Avatar
    William Hill

    ... I use Chrome and Firefox,
    in Chrome is nothing more possible with marinetraffic, uploading results in the emptyfile ' bug '. If I use the FF browser, I can upload the photos, but they are not visible in the upload section on the account, so i don't know if they are really uploaded. And both in FF and chrome, we have suddenly Ads around the map and I have to log in many times, no it's not really the way as before
    Excuse for my English, but only the name is British

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    Donald Armitage

    Yes, the re -signin has been going on for some time and is especially so after a cache / cookies cleanout. Minor problem compared to the photo upload irritant. All this is very intermittent on / off type as it sometimes does work, just not very often. I am a bit surprized when it does. I recently have favoured EDGE even over FireFox but Chrome has been no better and I rarely use IE11 but have tried it. It has all become a crapshoot in any case.

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    William Hill

    Yes indeed, it is always a surprise lately ... Since the ' new ' Web site, what will it be today that doesn't work ?
    I have just cleaned everything again, history etc and cleaned everything at ' chrome://net-internals/#sockets' , and also with the TFC temp file cleaner by Oldtimer. And, ..surprise, the green bar but unfortunately still not in the uploads

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    Donald Armitage

    To be fair other sites have had some problems with the idiosyncrasies of web browsers and particularly with the W-10 operating system, the Edge browser and changes to FireFox. This site however has taken it to a new level of "what is the problem" response. No site will admit that the new internet environment has simply overwhelmed their ability to cope. I do hope for a full recovery but I fear it will take some time.

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    William Hill

    Yes, sure W10 and the latest browsers has to do with it and no no one will admit it.
    The problem here is too that they always want to renew the site
    always coming with something new, ever since the ' new ' site they are never satisfied with
    what they already have.. and creating sometimes new problems by changing the scripts
    Well.. Let's hope they can solve it soon, in the meantime we just keep on taking pictures
    and try so now and than.

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  • Avatar
    Thalia Tsarli

    Hello William and Donald,
    Thank you for bringing this up.
    This is a known issue to us. It has already been addresses to our technicians.
    I will inform you as soon as it is resolved.
    Best regards,

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  • Avatar
    William Hill

    Hi Thalia,
    I tried and it works, uploading and also the uploaded section, now hoping it stays that way
    Thank you again and also to the technician

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