Feedback bug

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6 comments

  • Official comment
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    Thalia Tsarli

    I am glad to inform you that the form is fully functional again.
    Please check and confirm.
    Best regards,

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  • Avatar
    Thalia Tsarli

    Hello Anton,
    Thank you for contacting us.
    I would suggest you try clearing your cache, cookies, and restarting your browser. Here are some guides to walk you through it.
    http://www.wikihow.com/Clear-Your-Browser's-Cache
    http://www.wikihow.com/Clear-Your-Browser's-Cookies
    If it’s still a no-go after that, can you try a different browser? That’ll help me rule in/out the browser as the suspect here.
    If you still get error please let us know.
    Best regards,

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  • Avatar
    Anton Malovichko

    Hello,

    Thank you for reply.

    Unfortunately it is still not working (Safari, Firefox).

    I would like to put my request here.

    "Dear Sirs, we are the the Russian web-site about nonmetallic products (crashed stones, send, etc.). There are some producers in Russia who deliver crashed stones by cargo vessels. We know names of them. We would like to have information about these vessels in online mode (location, current operation, destination and the history of these points). And we would like to have it on the our web-site with API service. Could you please advise us what kind of your services could help us?"

    Best regards,
    Anton

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  • Avatar
    Thalia Tsarli

    Hello Anton,
    Thank you for bringing this to our attention.
    Our technicians are already working on resolving this.
    Further to your request, could you please clarify if you are interested in specific vessels or in vessels in specific area?
    Looking forward to hearing from you.

    Best regards,

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  • Avatar
    Anton Malovichko

    Hello!

    Thank you very much for your reply.
    For the beginning we would like to start with vessels which names we know. In the European part of Russia (Saint-Petersburg, Moscow).

    Best regards,
    Anton

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  • Avatar
    Thalia Tsarli

    Thank you for the additional information.
    From what you are describing it seems that API Service [27] - TRACK SPECIFIC VESSELS is what you need:
    http://www.marinetraffic.com/en/ais-api-services/detail/track-mmsi/api-service:27
    Learn more about it here:
    http://www.marinetraffic.com/en/ais-api-services/documentation/api-service:27
    Once the application form is fully functional I would suggest you resent your request so as for our Sales team to assist further with your needs.
    Best regards,

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