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  • Official comment
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    Marine Traffic

    Dear John and Ian,

    Thank you both for contacting us about this.

    This was a temporary issue that has now been resolved.
    Please do accept my apologies for any inconvenience it may have caused.
    Your plans have been restored to your accounts and everything should now work properly.

    Could you please check and confirm if everything is all right with your account?

    Thank you in advance.
    I look forward to hearing from you.

    Kind regards,

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  • Avatar
    John Newth

    My account has also changed to basic, my uploads are showing correctly but I have only three days history and fewer features available now.

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  • Avatar
    Ian Greenwood

    Thank you for the quick resolution to the issue Iliana, all is working correctly on my devices now.

    Thanks again

    Ian

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  • Avatar
    Marine Traffic

    Hi Ian,

    Thank you for your response.

    I'm glad to know everything is all right now!

    Please don't hesitate to let me know if there is anything else you need.
    I will be glad to assist.

    Kind regards,

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  • Avatar
    John Newth

    Yes, all working as it should here too. Many thanks for your quick attention!

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  • Avatar
    Marine Traffic

    Hi John,

    Thank you as well for the update.

    I'm glad all is fine now!

    I remain remain at your disposal for anything else.

    Kind regards,

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