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    Iliana Androulidaki

    Dear William,

    Thank you for contacting MarineTraffic Support and for bringing this up.

    As I am writing this reply to you I have already escalated this case and passed it over to our competent team.
    It will be addressed as soon as possible and I will surely get back to you immediately when I have further updates.

    I hope that if, in the meantime, there is anything else I can do for you, you won't hesitate to let me know.

    Best regards,

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