AIS Destination changed notification, Combination Fleet and Port

Tom Baak

February 18, 2020 11:20

Dear Marinetraffic,

I want to get notified by mail when a vessel in one of my fleets has changed its AIS destination to a port in the Netherlands or Belgium. (For Example: Rotterdam or Anttwerp).

However I can not select this notification type in the menu when I select both a fleet AND a port. Could this feature be added?

Thanks in Advance.

Tom

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8 comments

Official comment
Alexa

February 19, 2020 06:13
Hello Tom,

Thank you for contacting MarineTraffic Support.
I am Alexa Joy Tan, Customer Support Representative at MarineTraffic and I will be glad to help you with our services.

Indeed, as what you have mentioned, we not able to select "AIS Destination changed" when both fleets and ports are selected.

Please know that I will be checking this with our internal team and I will surely revert back to you once I get an update from them.

In the meantime, if there is anything else I can further help you with, please do not hesitate to let me know and I will be more than happy to help you.

Kind regards,
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Alexa

February 20, 2020 03:53
Hello Tom,

Thank you for patiently waiting.

I have checked this with our internal team and I would like to explain that currently we are not supporting the combination of fleet and port on AIS destination.

However, as I find your query quite interesting, I will surely forward this as a suggestion to our respective team in order to validate and possibly consider this in any update that we may have in the future

I hope this helps and if there is anything else I can further help you with, please do not hesitate to let me know and I will be more than happy to help you.

Kind regards,
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Tom Baak

February 20, 2020 08:47
Dear Alexa,

Thank you for your kind reply.

Could you notify me if the respective team decides to implement the feature? It would be very benificial for my business purposes.

Kind regards,
1

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Alexa

February 21, 2020 03:56
Hello Tom,

Thank you for your response.

Please allow me to explain that any changes on our platform are also sent via Email to all of users.

However, if you wish for me to notify you, I will be more glad to do so.

I hope this helps and if there is anything else I can further help you with, please do not hesitate to let me know and I will be more than happy to help you.

Kind regards,
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Lodewijk Middelburg

April 06, 2020 08:27
If this feature gets added. I would like to be notified as well.
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Alexa

April 10, 2020 04:51
Hello,

Thank you for your reply to this post.

As included in my previous response, any significant changes such as the above will be sent out as an advisory to all of our user.

As such, you will be notified of this update through email if ever this will be implemented in the future

Currently though, what I did was send this request as a suggestion for our internal team to review if they can possibly include this in any update in the future.

I hope this helps and if there is anything else I can further help you with, please do not hesitate to let me know and I will be more than happy to help you.

Kind regards,

Alexa Tan
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Alexa

April 23, 2020 23:12
Hello,

Hope all is well!

I am glad to inform you that we have deployed this update in our Notifications.

You now have the ability to set up notifications for AIS Destination Changed with combination Fleet+Port and Vessel+Port.

Should you need anything further assistance, Please do not hesitate to let me know!

I remain at your disposal for anything else.

Kind regards,
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Tom Baak

April 28, 2020 14:54
Dear Alexa,

That is really great to hear.

Thanks to you and your Team.

Have a pleasant day ahead.

Kind regards,
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