Remove photo

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Ken Klitgaard Jacobsen

• May 25, 2020 18:43

Hi all, I am trying to remove photo from FJORDKAPEREN (MMSI: 219007771). As we have a new boat unders the same name and MMSI, the picture (uploaded by me Ken Klitgaard Jacobsen) is still from the old boat and therefore not correct anymore.
Unfortunately I can’t delete this picture under my uploads.
Could someone please help to delete this one?
Thanks!!

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• Official comment

  

  Christiana

  • May 27, 2020 08:44

  Hello Ken and thank you for contacting us.

  I am Christiana Ladopoulou, Customer Support Agent at MarineTraffic and I will be assisting you with this.

  Kindly note that, I have check this for you and I can see that your photograph is upvoted with five stars, hence making them top photos,
  which is the reason you are unable to delete them. Please accept my apologies for the inconvenience this may be causing you.

  Upon your request, I have deleted the photo for you. It will no longer appear in your account or in the vessel's detail page.

  I hope this helps.
  Please feel free to reach out, should you need anything further.
  I remain at your disposal.

  Kind Regards,

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