Oncourse does not share our position on marinetraffic

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h b

• June 12, 2020 17:33

Oncourse does not share our position on marinetraffic any more. Position on marinetraffic is still from days ago! It was working with same settings for the last 2 years perfect. I get report, that oncourse has reportet the position. What to do?

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• Official comment

  

  Alexa

  • June 16, 2020 06:07

  Hello,
  
  Thank you for contacting MarineTraffic Support.
  I am Alexa Joy Tan, Customer Support Representative at MarineTraffic and I will be glad to help you with our services.
  
  I can completely understand how this situation can cause you inconvenience and please allow me to apologize firstly for this. 
  Please know that this issue has already been escalated to our internal team and they are working as we speak in order to resolve the issue, so once we have an update that all is up and running, I will make sure to let you know.
  
  Thank you in advance for your patience and understanding.
  I hope you can accept my apologies for this situation.
  
  I remain at your disposal for anything else in the meantime.
  
  Kind regards,

   

  Alexa

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  Christer Hedlund

  • June 13, 2020 09:55

  I have the exact same issue since 3 weeks

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  phil russell

  • June 14, 2020 18:10

  Having the same issue

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