App and online not working

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    Alexa

    Hello James, 

    Thank you for contacting MarineTraffic Support.
    I am Alexa, Customer Support Representative at MarineTraffic and I will be glad to help you with our services.

    I can understand that while using the app, you are unable to see the vessel's that are currently location around your area. 

    I am sorry to learn about this and rest assured, I am here to assist you with this in the best possible way. 

    In order to do so, would you please be so kind as to share a screenshot of your current location on the map? 

    This will help me better understand our coverage.

    Thank you in advance for your response and I look forward to hearing from you. 

     

    Kind regards, 

     

    Alexa

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