I forgot to cancel my free trial

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3 comments

  • Official comment
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    Aline

    Hello Mike,

    Thank you for contacting MarineTraffic Support and our most sincere apologies for this delay in our reply, as we have recently had a high volume of incoming requests.

    I can see one of my colleagues is already assisting you via email regarding this matter. You may continue the communication from there.

    Thank you in advance,

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    Arseniy Osipov

    Good day, please cancel my payment for subscribing of marine traffic, I didn’t use it at all, but more than 500 $ signed off from my credit card. Please, could you help me!!!

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    Alexa

    Hello Arseniy, 

    Thank you for contacting us.

    I can see that you have already sent an email for your request which I have just responded to a while ago. I would suggest we continue our communication from there in order to review your case further. 

    Kind regards, 

    Alexa

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