PS03 Fleet not found

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Martin Nordblom

• August 24, 2020 09:19

Hi,

The fleet connected to our PS03 subscription was accidentally deleted and the API endpoint gives me an error message telling me the fleet is not found.

I can't find any way to bring the fleet back or change the fleet linked to the subscription.

Could you please help me bring back the fleet or change the subscription to include any active fleet on my account.

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• Official comment

  

  Philip Ikonomou

  • September 24, 2020 08:52

  Dear Customer,

   

  We have noted the incident in support ticket #152137 and will continue our communication to yoonki.choi@konantech.com to resolve the issue you are facing.

   

  with Regards,

  Philip Ikonomou

  Data Support & Solution Engineering

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• 

  Philip Ikonomou

  • August 24, 2020 12:17

  Hello Martin,

   

  We have corrected the service-to-fleet change and responded to you through our Ticketing system

   

  with Regards,

  Philip Ikonomou

   

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• 

  윤기 최

  • September 24, 2020 06:14

  I also accidentally deleted the fleet that is connected to API subscriptions.
  I'm asking for help to solve the problem.

   

  my Account overview is the following:

  Account details

  Name

  윤기 최

  Email

  yoonki.choi@konantech.com 

  Account type

  Google

  Account created

  20 Jul 2020

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