Embed map seems not working

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7 comments

  • Official comment
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    Aline

    Hello So and Mike,

    Thank you very much for bringing this to our attention.

    I have managed to reproduce the bug and hope you accept my most sincere apologies for it.

    I have already forwarded this to our competent team for further review. They will check it as soon as possible and I will contact you again once I have an update regarding this matter.

    In the meantime, please don't hesitate to let me know if you have any questions or if there is anything else I may help you with.

    Thank you.

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  • Avatar
    Mike Ghan

    I'm experiencing the exact same issue as So.  My embedded map is now centered near Greece.  My map configuration is:

    width='600';
    height='630';
    shownames='false';
    zoom='9';
    maptype='1';
    trackvessel='367350310';
    fleet='my_registered_email';

    This used to center on the vessel.

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    Aline

    Hello again So,

    Would you be so kind as to provide me with your embed map code? This will help us in our investigation on the issue root cause.

    Thank you in advance.

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    So Tamaoki

    I appreciate for your help.
    My code is:

    width='99%';
    height='420px';
    border='1';
    shownames='true';
    latitude='37.4460';
    longitude='24.9467';
    zoom='17';
    maptype='0';
    trackvessel='9759886'
    fleet=''; *blank

    Please let me know if there is any progress.

    thank you.

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    Aline

    Dear all,

    Thank you for your patience while we worked on the issue.

    I am glad to inform you that we have fully fixed it. Please check and let me know if any inconsistency remains.

    Best,

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  • Avatar
    So Tamaoki

    I have confirm the issue is fixed.
    I appreciate your great work.
    Four our reference, please let me know the cause of this issue. Is there any problem with my code? or something trouble on your system maintenance last week?

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  • Avatar
    Aline

    Hello again So,

    Thank you for your kind feedback. 

    I have sent you an email with more details about your request. We can continue from there. Please let me know if you have not received it.

    Best,

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