Network down?

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David Wilson

• September 02, 2020 10:29

The Savannah ga port area isn’t working correctly. Updates are hours and days instead of minutes.

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  Vasiliki

  • September 02, 2020 13:14

  Dear,

  Thank you for your post,

  As I can see there are several vessels' updated positions around Savannah port. 
  Could you please be so kind as to provide me with more details, so as for me to further review the request?

  Thank you in advance for your response.

  At your disposal,

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  David Wilson

  • September 02, 2020 16:16

  The updates on vessels are only coming every few hours, anywhere from 3 to 8 hrs. Instead of the normal every few minutes.

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  Vasiliki

  • September 09, 2020 08:02

  Dear David,

  Thank you for your post.

  Having looked in the area around Savannah port, I can see that most of the vessels are tracked via our terrestrial stations with frequent updates.

  Could you please be so kind as to provide me with some screenshots so as for me to further review the case?

  Thank you in advance for your response and collaboration.

  Kind regards,

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