Changing vessel photo

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Jed Brennan

• August 17, 2020 21:30
• Edited

Hello, I would like to change the main photo /profile photo of my vessel Black Swan. The call sign is 2FOR5 and the MMSI is 235092985. I would like yo change it to the photo of the boat in Monaco, by Jed Brennan on 13 August. Hopefully you can help. Regards

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• Official comment

  

  Aline

  • August 17, 2020 22:24

  Hello Jed,

  Sure, we would be glad to help you change your vessel's main photo. 

  But I am afraid I could not find under the Black Swan's gallery a photo that was uploaded on 13th of August 2020.

  Could you provide me with the photo url link? You can copy it by opening the photo in MarineTraffic, then right clicking on the photo and selecting the option "Copy Image Address".

  Thank you in advance,

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  Jed Brennan

  • August 18, 2020 03:11

  Hi Alene,

  Thank you for your swift reply. I recently uploaded new photos of the boat. I can see them on the app, but I cannot see them online so maybe there is something causing this or we need to wait for the system to update ?

  Regards

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  Jed Brennan

  • August 18, 2020 16:23

  The photos are now fully uploaded so you should be able to see it now

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  Aline

  • August 20, 2020 22:35

  Hello Jed,

  Thank you for letting me know.

  I have updated the main photo of your vessel to the new one. Kindly wait a couple of days for the changes to take effect. You will see them here:

  https://www.marinetraffic.com/en/ais/details/ships/shipid:199220/mmsi:235092985/imo:0/vessel:BLACK_SWAN/

  If you need any further assistance, please let me know.

  Best,

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  Volkan Ceylan

  • February 09, 2022 06:49
  • Edited

  Good day Dear All,

   

  Could you please change our vessel's profile photo ( MV Victoria - 9336828 ) with new one which taken on 01 February and uploaded on 02 February 2022 ?

  Thanks in advance.

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  Alexa

  • February 09, 2022 07:09

  Hello Volkan, 

  Thank you for contacting us. 

  I am glad to inform you that we have successfully set this photo:

  https://ph1.marinetraffic.com/ais/showphoto.aspx?photoid=4562740&size=800&_=1644390403

  as the vessel's profile photo. 

  The change may take up to 48 hours before it is reflected on the website. By then, you should see the changes here:

  https://www.marinetraffic.com/en/ais/details/ships/shipid:4806769/mmsi:636019703/imo:9336828/vessel:VICTORIA

  Should you have any further concerns or questions, please do let us know, we will be more than happy to assist you. 

  Kind regards, 

  Alexa

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  Volkan Ceylan

  • February 09, 2022 07:12

  Dear Alexa,

  thanks for your prompt reply , have a nice day.

  Regards,

  Volkan 

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  Volkan Ceylan

  • February 14, 2022 09:21

  Good morning Dear Alexa,

  Please kindly note that our vessel's profile picture did not change since last week ( already passed 5 days after your above message ). Below you can find the prtsncr picture from website. Could you please check and advise ?

  Thanks in advance, 

  Volkan Ceylan

   

  

   

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  Volkan Ceylan

  • April 27, 2022 14:29

  Good day Dear All,

  Could you please change our vessel's profile photo ( MV Valentina 1 - 9336830 ) with new one which details as below :

  Date Taken

  2022-04-14 10:32

  Uploaded

  2022-04-25 08:46

  Thanks in advance.

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  Anastasiya

  • April 27, 2022 14:58

  Hello Volkan, 

  I would like to inform you that the profile photo has been updated. Please allow up to 48 hours for the changes to take effect. 

  Please feel free to contact us again for any further assistance. 

  Kind regards, 

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  Volkan Ceylan

  • April 28, 2022 06:34

  Hello Anastasiya,

   

  Thanks for your prompt reply/action. Have a nice day ahead. 

  Kind Regards,

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  Anastasiya

  • April 28, 2022 06:48

  Dear Volkan, 

  You are very welcome. 

  We remain at your disposal for any further assistance. 

  Kind regards, 

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  Sergei Skvortsov

  • August 28, 2023 14:26

  Hi, I am the Shipowner of mv Zelenogradsk (ex- Ozsoy), IMO 9143403 and I want to change profile photo to this one https://photos.marinetraffic.com/ais/showphoto.aspx?photoid=5126925

  Thanks in advance.

  Mr. Sergei Skvortsov

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