I want to cancel my yearly automated subscription

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    Anastasiya

    Dear Muhanna, 

    Thank you for your post. 

    Please be kindly informed that in order to cancel the subscription renewal, you will need to go to "My Account & Purchases" -> find the service you would like to cancel and click on Do Not Renew. 

    At this point, I would like to bring to your attention that we are following the non-refundable policy, as such there cannot be provided any refund in case you are canceling the subscription in the middle of the billing period. 

    We remain at your disposal for anything further.

    Kind regards, 

     

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