Auto-center
Good day,
Since a while in past-track, vessels auto-center after a short while. This is very annoying. I can't find any setting to switch this off. Kindly add this function, so it's possible to disable auto-center.
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Official comment
Dear Rogier,
Thank you for clarifying this further.
I am Aline, also from MarineTraffic Support and I am jumping into this communication since my dear colleague Vasiliki is currently out of office.
I hope you accept our apologies for this delay, due to the recent holidays and amount of incoming requests.
After checking what you have reported. I can see this is an inconsistency which we are already working on a fix for. Our most sincere apologies for any inconvenience this issue may have caused you. It should be fully fixed soon and I will let you know once this occurs.
In the meantime, I remain at your disposal for any further assistance you may need.
Best,
Comment actions -
Dear Rogier,
Thank you for your post.
I understand that you are referring to the circle point appeared around vessel icon. Please correct me if I am wrong.
If this is the case, I would like to inform you that this functionality is not possible to be removed.
However, could you please be s kind as to provide me with your feedback regarding this functionality?
I would be glad to forward your comments to our product team for further consideration.At your disposal,
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Hello again Rogier,
Thank you for your patience.
I am glad to inform you that we have implemented the required fixes for the issue you had reported concerning the Past Track feature. We can no longer reproduce it on our end. As such, I would like to kindly ask you to see if the issue occurs again for you?
Thank you in advance for your feedback. I look forward to hearing from you.
Best,
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Thank you for your quick feedback, Rogier.
Since we can no longer reproduce the issue, it is possible the cache and cookies of your browser are retaining information related to the issue. As such, I would like to kindly ask you to clear your browser and see if the issue persists. Before you do so, please ensure to select only the following options:
-Browsing history
-Download history
-Cookies and other site data
-Cached images and filesso that you keep other relevant data you may have saved in your browser (e.g. logins and passwords).
If the issue continues, could you try a different browser and check it there as well?
The above actions will help us rule the browser in/out the equation.
Thank you for your collaboration so far.
Kind regards,
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