Vessel dimensions incorrect

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5 comments

  • Official comment
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    Alexa

    Hello Dave, 

    Thank you for your contacting MarineTraffic Support. 

    I would like to share that the dimension we display in the "Vessel Information" section for each vessel in our database is automatically updated based on the signal we receive from the vessel's AIS transponder. 

    On the other hand, the data you see on the "Vessel's Wiki" section are all manually updated based on the suggestions provided to us by our users or vessel owner. 

    However, I can understand that you have updated the dimension entered on your vessel's transponder to  14m x 4m. 

    Can you please share when this was updated to these values? 

    As I can see that since last 2021-04-07 20:14 UTC, the dimension we received was 203 x 30 m. 

    Thank you in advance for your response and I look forward to hearing from you.

    Kind regards, 

    Alexa

     

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  • Avatar
    Dave Turnbull

    Hi Alexa

    Thanks for the reply. I've just checked the dimensions on the boat's transponder and they are actually 13m x 4m, this hasn't ever changed as far as I'm aware. The boat is powered up now so it would be interesting to see what data you can see. I'll attach a picture of the 'External dimensions' setting screen for info.

    Kind regards

    Dave

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  • Avatar
    Alexa

    Hello Dave, 

    Thank you for your response and for sharing this with me. 

    Kindly know that I have forwarded the details of this case to our internal team. 

    I will surely let you know as soon as I hear back from them. 

    In the meantime, please do not hesitate to let me know if you need anything else. 

    Kind regards, 

    Alexa

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    Dave Turnbull

    Hi

    Just wondering if you've got any update on this?

    Many thanks

    Dave

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  • Avatar
    Alexa

    Hello Dave, 

    Thank you for your comment. 

    From what I can see, our data team informed me a while ago that the details displayed on the page is the one we receive from the vessel's AIS transponder. 

     

    However, I understand that the details are not the same since you have shared the picture above. 

    I have made a follow-up question regarding this and I still have not heard back from them. 

    I will make sure to let you know once I receive any updates. 

     

    In the meantime, please do not hesitate to let me know if you need anything else. 

     

    Kind regards, 

    Alexa

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