Main Homepage URL loads to a blank blue page!

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Rory Bhoy

• May 30, 2021 13:04

When I click on the main URL on my Opera browser, the main homepage shows itself for a split second and then goes straight to a blue blank page. I have tried the URL on various other browsers, Safari, Chrome, Firefox, and I am getting the same response!

Does anyone have a solution for this? It's driving me mad as I haven't been able to access the site for nearly a week now.

Thanks. Rory.

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• Official comment

  

  Alexa

  • June 01, 2021 03:38

  Dear Rory,
  
  Thank you for contacting MarineTraffic Support.
  I am Alexa, Customer Support Representative at MarineTraffic and I will be glad to help you with our services.
  
  I am sorry to learn that you are experiencing this issue with MarineTraffic.
  
   Would you please be kind enough to try clearing the cache and cookies of your browser? 
  
  Here are some guides to walk you through:
  http://www.wikihow.com/Clear-Your-Browser's-Cache
  http://www.wikihow.com/Clear-Your-Browser's-Cookies
  
  Please note that in order to keep the passwords you may have saved in your browser, you should ensure to select only some options:
  -Browsing history
  -Download history
  -Cookies and other site data
  -Cached images and files
  
  If you are still facing issues after that, can you please try using incognito mode on the Google Chrome browser and provide a screenshot of what is happening?
  
  Please let me know how it goes and I look forward to hearing from you. 
  
  Kind regards, 

  Alexa

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  Andreas Heertsch

  • June 23, 2021 23:40

  same problem here: If I use your default js-script in an incognito window (chrome) with https://www.w3schools.com/tryit/tryit.asp?filename=tryhtml_default

  I get only the frame, but no content.

  what can I do better?

  Andreas

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  Andreas Heertsch

  • June 27, 2021 07:24

  It seems to be a bug: all runs as expected if the browser is NOT Chrome. In Chrome the window remains empty!

  Andreas

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  Anastasiya

  • June 30, 2021 11:30

  Dear Andreas, 

  Thank you for sharing this with us. 

  I would like to ask if you have tried to clear your browser history? Also please make sure that all the Ad Blockers are deactivated under our website. 

  Please check the above and let us know if the issue still persists. 

  At your disposal, 

   

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