Callsign missing

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    Riza Acuna

    Dear Michael,

    Thank you for contacting us.

    Is there an AIS Transponder installed on your vessel? 
    If so, you will need to ensure that the call sign was entered and then keep your transponder active, so as for it to be transmitting your signal. 
    As soon as our antenna collect the required number of signals, a record of your Vessel is going to be automatically updated in our database. 

    I hope this helps. 
    Please let me know if you have any further questions. 

    Kind regards,

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