Wrong information on email.

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3 comments

  • Official comment
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    Marine Traffic

    Dear John,

    Thank you for waiting.

    I am glad to let you know that the incorrect positions and port calls have been removed.
    You may check this here:
    https://www.marinetraffic.com/en/ais/details/ships/shipid:154999/mmsi:219013692/vessel:LA%20VITA/
    I hope you have accept my apologies for any inconvenience it may have caused.

    Should you need assistance with anything else, please feel free to let me know.
    I will be more than glad to assist.

    Kind regards,

     

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  • Avatar
    Marc Servranckx

    Dear John

    It is maybe better to mention the MMSI of the boat so that MarineTraffic can investigate the problem.

    Best reagards

    Marc

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  • Avatar
    Marine Traffic

    Dear Marc,

    Thank you for your comment!
    Your assistance is as always appreciated.

    Kind regards,

    --

    Dear John, 

    Thank you for reaching out to us about this.

    I have looked into your account and I believe that this is your vessel:
    https://www.marinetraffic.com/en/ais/details/ships/shipid:154999/mmsi:219013692/vessel:LA%20VITA/

    As I have confirmed what you have mentioned, I have already escalated this case and passed it over to our competent team.
    It will be addressed as soon as possible and I will surely get back to you immediately when I have further updates.

    I hope that if, in the meantime, there is anything else I can do for you, you won't hesitate to let me know.
    I will be glad to assist.

    Best regards,

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