• Avatar
    Marc Servranckx


    We have also this problem but it is sure more than 1 (2) week(s)

    Regards out Belgium


    PS :

    The site works very slowly (sometimes 45 seconds to 1 minute to change screen)

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  • Avatar
    stephan seelemann

    Same problems here in Hamburg. Slow site and the login is very unstable.



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  • Avatar
    Marine Traffic

    Dear All,

    Thank you for reporting this to us.

    We have recently experienced some very intermittent issues with logging that are hard to reproduce, due to the fact that they happen randomly and to a small number of users.

    Can you please let me know if you are still experiencing this issues?
    If you do, can you please follow the instructions below in order to clear your cache and cookies?
    Go to your Browser Settings > Advanced Settings > Content Settings > Cookies and make sure the 'Keep local data only until you quit your browser' option is activated.
    After this, please save any important passwords, websites, or other information you may need and in the 'Advanced' option of 'Clear browsing data' (don't check any of these options), check only 'Cookies and other site data' and 'Cached images and files' in order to clear them for at least the past four weeks. 
    After the data is cleared, close the browser and then open it again after a couple of minutes.
    Visit our website directly (not from saved pages) and then log in from any page that is not the Live Map, such as our Online Services:
    Can you please let me know if you are able to log in and, if yes, how is the performance of the website?
    Thank you in advance for your response.

    I look forward to hearing from you.

    Kind regards,

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