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    Martin Schupp

    can sombody help me ?

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    Hello Martin!

    Thank you for posting here. I'm Aline, a Customer Support Representative here at MarineTraffic.

    I totally understand how inconvenient it may feel not being able to login to your account in your app. I'll be more than glad to help you with that. I assume you are referring to MarineTraffic Mobile App, correct? Please let me know if you are referring to OnCourse App.

    Also, could you be so kind so as to provide me with the information below?

    - the version of the MarineTraffic mobile app you currently have
    - the model of your mobile device and the operating system
    - a screenshot of the error message you get

    And if you're using an Android device, could you please let me know if you recall which App Store you purchased our app from?
    Any information you can provide may be helpful.

    Thank you in advance for your reply. I look forward to it.


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