Vessel has wrong name ais is correct

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    Aline

    Hi Jack,

    Thank you for reaching out to us about this here in our Community.

    I am Aline, from Customer Support team at MarineTraffic. I will be happy to learn more about what you have mentioned and assist you further.

    I assume you are referring to 

    https://www.marinetraffic.com/en/ais/details/ships/shipid:3676462/mmsi:0/vessel:ALEXANDRA/

    Please correct me if I am wrong.

    Please note that most the information we display in MarineTraffic is AIS-transmitted, including the Names of the vessels, meaning that we firstly receive the AIS signals from the transponders aboard of the vessels and automatically display such data in our system.

    In order for the name of a vessel to be updated in MarineTraffic, it firstly has to be updated in the AIS transponder of the vessel. As soon as we receive a couple of signals with the new name, it will automatically be updated in our system.

    May I ask if you have changed her name form Alexandra to Newman in her AIS transponder?

    Thank you in advance for your feedback. I look forward to it.

    And if you have any questions, please don't hesitate to let me know.

    Best,

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