My station is removed after some time. Whats going on?

Comments

6 comments

  • Official comment
    Avatar
    Ilias Rigopoulos

    Hello Robert

     

    Thank you for contacting us. 

    Probably, your station was deleted due to inactivity.

    I have checked your new station and since you have been uploading data normally, so it is not going to be deleted now.

    Let me know if you need any more information.

     

    Best regards

     

    Comment actions Permalink
  • Avatar
    Calum McNicol

    Hi,

    I too have had the same issue, but interestingly been issues station ID 5000. This was replace overnight by a station in Canada. I am assuming we are being issued the same port number as well. This would account for the coverage map showing a fairly substantial area.

    Is there an issue assigning Station ID number?

    Kind regards

    0
    Comment actions Permalink
  • Avatar
    Ilias Rigopoulos

    Hello all

     

    We are currently checking if there is an issue with the specific station ID, as it is being automatically deleted and re-assigned to new users.

    I will revert back to you once I have an update.

     

    Sorry for the inconvenience.

     

    Regards 

    0
    Comment actions Permalink
  • Avatar
    Ilias Rigopoulos

    Hello again

    We managed to find the issue with the specific station ID.

    We have reserved it for now until the issue is fully solved.

    I would like to ask you to create a new station, in order to be assigned with a new station ID.

     

    Sorry again for the inconvenience.

     

    Regards

     

    0
    Comment actions Permalink
  • Avatar
    Zamri Baker

    Hi,

    I am not able to see any of my station.

    please can you help me to get back all the stations.

     

    Thanks,

    Zeeshan Syed

    0
    Comment actions Permalink
  • Avatar
    Ilias Rigopoulos

    Hello Zeeshan

     

    Could you please tell me some of your Station IDs?

     

    Regards

    0
    Comment actions Permalink

Please sign in to leave a comment.