Where has my ship horn sound notification gone ?

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6 comments

  • Official comment
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    Iliana Androulidaki

    Dear Lester,

    Thank you for reaching out to us about this.

    I am sorry to learn that this has occurred for you.

    I have looked into this with our team and, from what we can see, there is currently no issue on our end affecting your Notification default settings.

    However, there have been some reports of Android users experiencing their selected Notifications sounds for third party apps to either revert to default or to be changed completely.

    I would thus advice you to clear the cache  for our app (make sure not to clear all data) and try to set the Notification sound again.
    You should be able to do this from your devices Notifications settings, by selecting our App, then taping on it to review the Notification settings.

    I hope this will help you out further.

    I remain at your disposal for anything else.

    Kind regards,

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    Lester Haynes

    Do you recommend me deleting the current version of the MarineTraffic app on my phone and reinstalling it again because I did not see where I could delete the cash in the iOS notification settings it just had a toggle switch for the sound on and off

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    Iliana Androulidaki

    Dear Lester,

    Thank you for your response.

    My apologies, I was under the impression you had an Android device.

    I believe you will find instructions on Notifications and how to manage alerts here:
    https://support.apple.com/en-us/HT201925

    Can you please try this and let me know if all is well?

    Thank you in advance.
    Awaiting your response.

    Kind regards,

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    Lester Haynes

    Hi I followed your suggestion and the link to my iOS device notifications. Everything looks OK and I am still receiving the generic default notification sound that is standard with iOS , now as I previously stated when this new were version of marine traffic came out I lost the ability to hear the ship horn notification sound is there anyway to confirm that in the previous version of marine traffic app for iOS that there was a ship sound notification that sounded like a ship horn? I only noticed the disappearance of the ship horn sound notification after updating MarineTraffic app on my iOS device can you please check and see if there ever was a ship horn notification sound embedded into MarineTraffic app because I don’t hear it anymore and I would like to have it back, it made marine traffic app unique.

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  • Avatar
    Iliana Androulidaki

    Hi Lester,

    Thank you for all the details.

    I have discussed this further with our team handling mobile apps.
    They have informed that the horn sound should be available for our app, so they are working on restoring it as soon as possible.
    As soon as I have an update, I will let you know.

    Please feel free to reach out to for me anything else in the meantime.
    I will be glad to assist.

    Kind regards,

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    Iliana Androulidaki

    Hi Lester,

    I hope this e-mail finds you well.

    Our team has informed me that they have released a fix on our most recent app update, version 3.9.20.

    Can you please go to the App Store to update the app and let me know if the horn sound has returned?

    Thank you in advance.
    Awaiting your response.

    Kind regards,

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