Port of Honningsvåg

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6 comments

  • Official comment
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    Iliana Androulidaki

    Dear Patrick,

    I am glad to inform you that we have updated the port boundaries!
    You can check the changes here:
    https://www.marinetraffic.com/en/ais/details/ports/701/
    https://www.marinetraffic.com/en/ais/details/ports/490/  


    Please feel free to reach out to me for anything else.
    I will be glad to assist.

    Best regards,

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  • Avatar
    Iliana Androulidaki

    Dear Patrick,

    Thank you for reaching out to us about.

    Could you please clarify a bit more regarding the issue?
    Do you mean that Port Calls are not registered, that the destination is not matched with a port in our database, or is another issue?
    Any details you can provide will be most appreciated. Screenshots may also be good.

    Thank you in advance for your response.
    I look forward to hearing from you.

    Kind regards,

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  • Avatar
    Patrick Schneider

    Hi,

    yes, port calls in Honningsvag are not registered although the ships dock right next to the port symbol seen on the Live Map.

    Is there a possibility to enlarge the radius of these port symbols to ensure all ships can be registered.

    Same applies to e.g. Ronne on the Danish island of Bornholm where a new port area has been opened this week. AIDACARA which is currently docked there is still shown as being anchored offshore.

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  • Avatar
    Iliana Androulidaki

    Dear Patrick,

    Thank you for your response.

    I have looked into both ports and, from what I can see, Port Calls are registered for both.
    I can see both vessels in port and arrivals and departures.

    https://www.marinetraffic.com/en/ais/details/ports/701/
    https://www.marinetraffic.com/en/ais/details/ports/490/

    As such, I presume that the port calls you are referring to are for specific vessels in specific locations.
    With regards to Aicara, I believe that she is indeed located in the Anchorage boundaries and not the ports, but could you please specify for me via coordinates the limits you are requesting us to expand to, so that I may escalate this to our team for further review?

    Thank you in advance once more.
    Awaiting your response.

    Kind regards,

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  • Avatar
    Patrick Schneider

    Hi again,

    sorry for the late reply.

    These are the coordinates for the respective piers:

    new pier in Ronne, Bornholm, Denmark: 55.0892 N and 014.6918 E

    cruise pier in Honningsvag (around 200 metres North of the port symbol): 70.9840 N and 025.9640 E

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  • Avatar
    Iliana Androulidaki

    Dear Patrick,

    Thank you for the details.
    As I am writing this reply to you I have already escalated this case and passed it over to our competent team.
    It will be addressed as soon as possible and I will surely get back to you immediately when I have further updates.

    I hope that if, in the meantime, there is anything else I can do for you, you won't hesitate to let me know.
    I will be glad to assist.

    Best regards,

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