Unable to access any data/ live map and etc.

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2 comments

  • Official comment
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    Vasiliki Flegka

    Hello Rick,

    Thank you for contacting MarineTraffic.

    First and foremost, I am really happy to learn that you have managed to properly access MarineTraffic mobile app.

    I am really sorry about the inconsistency you have faced and the confusion this has created to you.

    I would like to inform you that two facts may have occurred, either accidentally you did not type your credentials correctly, or the system may have glitched.

    However, I am glad that any of the above has been now resolved.

    Please do not hesitate to report any issue you will face in the future.
    I remain at your disposal for any further assistance.

    Kind regards,

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  • Avatar
    Rick Vince

    Dang! Having logged in to write this bug report, AIS is now working correctly, but I still don't understand why, when I previously tried to log out & in again that it wouldn't accept my details. Still mystified. Rick

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