To delete My Notifications in batch

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5 comments

  • Official comment
    Avatar
    Aline Ribeiro

    Hello Anatolii,

    Thanks for sharing your issue here in our community!

    To delete your Notifications, please be ensured to be logged in, then go here
    https://www.marinetraffic.com/en/users/my_account/notifications/index
    under "Edit My Notifications" tab and "pause" or "delete" all the unwanted notifications. 

    These articles may help you further:
    https://help.marinetraffic.com/hc/en-us/articles/216090497-How-can-I-stop-receiving-Notifications-
    http://help.marinetraffic.com/hc/en-us/articles/204534298-Manage-Edit-your-Notifications

    Also, I assume the whenever you add a new vessel to your fleet, a set of notifications regarding this vessel is automatically created in your account. You can deactivate this option here:

    https://www.marinetraffic.com/en/users/my_account/fleets/index

    under the tab "Settings". I hope this helps. Is there anything else I may help you with?

    Kind regards,

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  • Avatar
    Anatolii Ishchenko

    Hello Aline,

    Thank you for reply. But under "Edit My Notifications" tab one can only "pause" but not "delete" all the notifications (or all visible on current page, like with My Fleet). So, one have to delete them one by one.

    There were 300+ vessels in My Fleet, including a lot of unknown and not interesting ones. I think, since upgrade of your system somewhere back in 2013. I'd like to start from scratch and have cleared up My Fleet (although 65 Invalid Vessels still remains). It was easy. But it's not for 190 assets in My Notifications.

    I will do it if you unable to delete all assets from My Notifications. Could you please?

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  • Avatar
    Aline Ribeiro

    Hello Anatolii,

    Thank you for your response, too.

    You are correct, although it is possible to pause all notifications with one click, when it comes to delete, it is required that the user clicks on each correspondent notification. My apologies for not mentioning it in my previous comment.

    Please note that due to security reasons we are not authorised to perform any actions in your account on your behalf. I hope you understand.

    If I may suggest, you can pause all the notifications, and delete them in slots of 10-20, for example. Since it is not necessary to confirm the action, the notification will be removed as soon as you click on the 'x' icon.

    I hope this helps. I remain at your disposal if you have any further questions.

    Kind regards,

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  • Avatar
    Anatolii Ishchenko

    Sorry, but there is a pop-up confirmation window after every click on the X. So, one-by-one (click X then hit Enter) is the only way.

    Anyway, it's nice to have the quick response for free service. Thanks again.

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  • Avatar
    Aline Ribeiro

    Thank you for pointing this out!

    My apologies for my confusion and any inconvenience it may have caused you.

    I really appreciate your interest and comments. Your feedback plays a very important role in our main goal, which is to help our users get value form our services, and, as a consequence, keep improving our services. So thank you for your contribution. It is appreciated.

    And you are most welcome. We are happy to help, and remain at your disposal should you need any further assistance.

    Have a wonderful day!

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