Vessel information and tracking

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Rodney Lewis

• January 01, 2022 22:54

I am a paid user and of maybe a week ago I am no longer able to show a vessels information or past track, it now says I have only three go's at it for a month or pay another $15, what's changed? Rod.

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  Vasiliki

  • January 05, 2022 13:08

  Hello Rodney,

  Thank you for your post.

  We would like to sincerely apologize to you for any inconvenience this may have caused.

  Allow us to explain that we were experiencing a technical issue with our mobile application some days ago which has already been fixed.

  You are kindly asked to restart the application (not reinstalled) to update the change.

  Please feel free to let me know if the inconsistency has been resolved.

  Kind regards,

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