All ships disappear on live map when leaving past track

Comments

7 comments

  • Avatar
    Marc Servranckx

    Dear all,

    Same issue here... ! ! !

    Regards

    Marc

    1
    Comment actions Permalink
  • Avatar
    Vasiliki

    Hello all,

    Thank you for reporting this.

    As I was not able to reproduce the issue you are describing, could you please be so kind as to share with us a video recording of your actions, so as for me to further review the case?

    You can share your video at customersupport@marinetraffic.com

    Thank you in advance for your response and collaboration.

    Kind regards,

    0
    Comment actions Permalink
  • Avatar
    Marc Servranckx

    Dear Patrick,

    Can you please make the video recording ?

    Best regards

    Marc

     

    0
    Comment actions Permalink
  • Avatar
    Patrick Schneider

    Hi Marc,

    I already sent the videos I made to the customer support mail address.

    Regards,

    Patrick

    0
    Comment actions Permalink
  • Avatar
    Marc Servranckx

    Dear Patrick,

    Thank you very much for sending the video ! ! 

    Can you keep me posted on the follow-up given by MarineTraffic ?

    Kind regards out Belgium

    Marc

     

    0
    Comment actions Permalink
  • Avatar
    Patrick Schneider

    Hi guys,

    thanks for solving the problem, works perfectly again.

    0
    Comment actions Permalink
  • Avatar
    Vasiliki

    Hello Patrick,

    Thank you for confirming the proper operation of the tool.

    I hope that if there is anything else I can help you with, you won't hesitate to let me know.

    Kind regards,

    0
    Comment actions Permalink

Please sign in to leave a comment.