Anomalous AIS target

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    Alexa

    Hello Alex, 

    Thank you for contacting MarineTraffic Support.
    I am Alexa, Customer Support Representative at MarineTraffic and I will be glad to help you with our services.

    Having checked on the vessel, I can indeed see that her dimensions are huge. 
    However, kindly allow me to share that the dimension that we display for the vessels including her icon size is derived from the information that we receive from the vessel's AIS transponder. 
    You may also find this information here:
    https://help.marinetraffic.com/hc/en-us/articles/205426887-What-kind-of-information-is-AIS-transmitted-

    With this in mind, kindly allow me to clarify that the only way to correct this is for the vessel owners to update this information in their transponder so as for us to receive the correct information and display it on the vessel's details page. 

    I hope this helps clarify how this works and if there is anything else I can further help you with, please do not hesitate to let me know and I will be more than happy to help you.

    Kind regards, 

     

    Alexa

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